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Business Manager at Smart Partners Consulting Limited (SPCL)

Posted on Thu 02nd Jan, 2025 - hotnigerianjobs.com --- (0 comments)


Smart Partners Consulting Limited (SPCL) - Our client is recruiting suitably qualified candidates to fill the position below:

Job Title: Business Manager

Location: Lekki, Lagos
Employment Type: Full-time (On site)

Job Summary

  • Our client is seeking a highly skilled and motivated Business Manager with expertise in telemedicine to lead our healthcare services division.
  • The ideal candidate should have passion for healthcare innovation and technology, with the ability to oversee the operational, clinical, and strategic aspects of our telemedicine services.
  • This leadership role will ensure the delivery of high-quality care, operational efficiency, and exceptional patient experiences through our platforms.

Responsibilities
Leadership and Management Skills:

  • Team Leadership: Ability to manage, motivate, and lead multidisciplinary teams (including healthcare professionals, tech specialists, customer support, etc.).
  • Decision-making: Strong problem-solving and decision-making abilities, especially in a fast-evolving telemedicine landscape.
  • Operational Management: Oversee day-to-day operations, ensuring that services are delivered efficiently and in compliance with regulations.
  • Project Management: Experience managing projects, timelines, and resources, particularly in technology implementation and scaling operations.

Industry and Regulatory Knowledge:

  • Telemedicine Regulations: Understanding of healthcare laws, data protection regulations and telemedicine-specific regulations.
  • Healthcare Knowledge: Familiarity with the healthcare industry, medical standards, and how telehealth integrates with traditional healthcare services.
  • Tech-Savvy: Knowledge of telemedicine platforms, digital health technologies, and emerging trends in telemedicine.

Financial and Budgeting Expertise:

  • Financial Management: Ability to create and manage budgets, forecast revenue, and track financial performance.
  • Cost Control: Optimize operational costs while maintaining high-quality services.
  • Profitability & Growth: Develop strategies for increasing revenue, expanding customer base, and ensuring profitability.

Strategic Planning:

  • Business Development: Experience in driving business growth through partnerships, new services, and expanding market reach.
  • Strategic Vision: Ability to develop and execute a long-term strategic vision, focusing on competitive advantage, market expansion, and innovation.
  • Data-Driven Decision Making: Ability to analyze market trends, customer feedback, and performance metrics to inform strategic planning.

Customer Relationship Management:

  • Patient Satisfaction: Ensure a high level of customer service and patient satisfaction through effective communication and resolving issues quickly.
  • Client Relationships: Manage relationships with healthcare providers, insurance companies, and other stakeholders to improve service delivery.

Technology Management:

  • Platform Integration: Oversee the integration of telemedicine technology with electronic health records (EHR), appointment systems, and other healthcare software.
  • Cybersecurity Awareness: Ensure the platform is secure, particularly concerning patient data and telemedicine-related communications.

Human Resources and Talent Management:

  • Staffing: Responsible for hiring, training, and developing talent for the telemedicine platform, ensuring sufficient capacity for growth.
  • Performance Management: Oversee employee performance and implement development programs.

Marketing and Branding

  • Marketing Strategy: Ability to develop and oversee marketing strategies to attract patients, raise awareness, and differentiate the company in the market.
  • Brand Development: Ensure the company’s brand is strong and communicates trust, professionalism, and high-quality service in the telemedicine space.

Communication Skills:

  • Internal Communication: Foster clear communication across departments, promoting collaboration and transparency.
  • External Communication: Represent the company to external stakeholders, including clients, investors, regulatory bodies, and the media.

Adaptability and Innovation:

  • Adaptability: Ability to manage and lead through rapid changes in technology, healthcare regulations, and customer needs.
  • Innovation: Drive innovation within the company to improve service offerings, user experience, and operational efficiency.

Education, Qualification, and Experience

  • Education: A Bachelor's or Master's Degree in Business Administration, Healthcare Management, or a related field is typically required
  • Experience: Extensive experience (5+ years) in a management role, particularly in healthcare or technology.
  • Certifications: Certification in healthcare management, project management (PMP), or other relevant fields can be a plus.

Skills and Competencies:

  • Leadership Experience: A track record of successfully managing teams in healthcare or telemedicine settings. Strong leadership skills with the ability to motivate, mentor, and develop a diverse team.
  • Business Acumen: Experience in managing budgets, financial planning, and strategic growth initiatives in a healthcare or telemedicine environment.
  • Regulatory Knowledge: In-depth knowledge of healthcare regulations, telemedicine policies, and healthcare private.
  • Strong Communication Skills: Excellent verbal and written communication skills, with the ability to present complex information clearly to both clinical and non-clinical stakeholders.
  • Problem-Solving & Decision-Making: Strong analytical and decision-making skills, with the ability to navigate complex issues and find effective solutions in a fast-paced environment.
  • Proficiency in using telemedicine platforms and electronic medical records (EMR) systems.
  • Ability to work independently and manage a remote practice.
  • Commitment to patient confidentiality and ethical standards in healthcare.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidate should:
Click here to apply online

Note: Candidates should submit a Cover Letter outlining the qualifications and experience in Telemedicine.


  

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