People and Culture Leader at Hartleys Supermarket & Stores

Hartleys Supermarket and Stores, one of the leading retail supermarket stores in Lagos, Nigeria is  the place of choice for a wide variety of fresh meats and produce and other quality groceries. Here at Hartleys, we are driven by a lifelong commitment to delivering healthy food selections at affordable prices in a refreshingly clean and organized shopping environment. We remain true to our tagline “smiles in every aisle” because for us, it is personal. That’s why we go above and beyond to offer quality products and outstanding service to the people who matter most – you, our customers.

We are recruiting to fill the position below:

Job Title: People and Culture Leader

Location: Lagos
Employment Type: Full-time

Job Summary

• We are hiring a People and Culture Leader. Selected candidate will be responsible for developing and implementing human resources strategies and initiatives that align with the organization's goals and promote a positive workplace culture.
• This role involves managing all aspects of HR, including talent acquisition, employee development, performance management, employee relations, compliance, diversity inclusion efforts and lead the administrative office.
• The People & Culture Leader is a key driver in ensuring the company attracts, retains nurtures top talent and administrative management while maintaining a healthy and inclusive work environment.

Key Responsibilities
Strategic HR Leadership:

• Develop and implement HR strategies aligned with the organization's overall business objectives.
• Provide strategic guidance to the executive team on talent management, succession planning, and organizational development.

Talent Acquisition and Retention:

• Lead talent acquisition efforts, ensuring the recruitment of top talent through effective hiring processes.
• Develop and maintain talent retention strategies, including compensation and benefits programs, career development, and employee engagement initiatives.

Employee Relations:

• Act as a point of contact for employee inquiries, concerns, and grievances.
• Promote a positive and inclusive work environment by addressing and resolving workplace conflicts.
• Monitor and maintain employee morale and engagement through various initiatives.

Performance Management:

• Administer the performance appraisal process, including setting performance goals and conducting evaluations.
• Develop performance improvement plans and provide coaching to underperforming employees.
• Recognize and reward outstanding performance.
• Develop and update HR policies and procedures as needed.
• Conduct regular audits to ensure adherence to HR policies and legal requirements.

Benefits Administration:

• Administer employee benefits programs, such as health insurance, retirement plans, and employee assistance programs.
• Assist employees with benefit-related inquiries and issues.
• Payroll and Records Management:
• Oversee payroll processing and ensure accuracy.
• Maintain accurate employee records and documentation, including personnel files.

Compliance, Health and Safety:

• Ensure that the store complies with health and safety regulations.

Compliance and Policy Implementation:

• Monitor and enforce security measures to prevent theft and ensure the safety of employees and customers.
• Keep up-to-date with changes in labour laws and other relevant regulations.
• Promote workplace safety and implement safety policies and procedures.
• Address and report workplace injuries and incidents.

Administrative Management:

• Develop and implement administrative policies and procedures to streamline store operations.
• Oversee the maintenance of the supermarket facility and ensure it is clean, safe, and well organized.
• Expatriate management
• Manage inventory control, including ordering, receiving, and stocking merchandise.
• Handle vendor relationships, negotiate contracts, and monitor vendor performance.
• Supervise the store's administrative staff, including cashiers and clerks.

Educational Qualifications / Experience

• Bachelor's degree in Human Resources, Business Administration, or a related field (Master's degree an added advantage).
• Extensive experience (typically 10+ years) in human resources, with a track record of progressively responsible leadership roles.
• Several years of HR management experience, preferably in a retail or supermarket environment.
• Strong knowledge of labor laws and regulations.
• Excellent communication and interpersonal skills.
• Proficiency in HRIS (Human Resources Information System) and Microsoft Office Suite.
• Strong problem-solving and conflict resolution abilities.
• HR certification (e.g., SHRM-CP, CIPM or SPHRi) is a plus.

Skills, Competencies and Requirements
Functional Competencies/Requirements:

• In-depth knowledge of HR best practices, employment laws, and regulations.
• Strong leadership and communication skills.
• Strategic thinking and problem-solving abilities
• Strong People Management Skills
• Strong Time Management & Multi-tasking skills
• Ability to plan, schedule and coordinate effectively.

Application Closing Date
13th January, 2025.

Method of Application
Interested and qualified candidates should send their Resume to: [email protected] using the Job Title as the subject of the mail.