Help Desk Technician at A&G Solutions Global Limited

A&G Solutions Global Limited is an Ecommerce logistics company that specializes in procurement (local and international), export, import and fulfilment services. We design and implement industry-leading solutions together with our worldwide network of partners.

We are recruiting to fill the position below:

Job Title: Help Desk Technician

Location: Lagos
Employment Type: Full-time

Job Description

• We're seeking a highly skilled and customer-focused Help Desk Technician to join our technical support team in Lagos.
• As a Help Desk Technician, you'll play a vital role in providing technical support and assistance to our clients, resolving software, and network issues in a timely and professional manner.
• If you're a tech-savvy problem-solver with excellent communication skills, we'd love to hear from you!.

Key Responsibilities

• Provide technical support and assistance to clients via phone, email, and in-person
• Troubleshoot and resolve software, and network issues
• Install, configure, and maintain computer systems, software, and peripherals
• Collaborate with internal teams to resolve technical issues and improve our services
• Stay up-to-date with emerging trends and technologies in the IT industry.

Requirements

• 1+ years of experience in technical support or a related field
• Strong technical knowledge of computer systems, software, and networks
• Excellent communication, problem-solving, and analytical skills
• Ability to work independently and collaboratively as part of a team.

Salary
N250,000 - N500,000 monthly.

Application Closing Date
30th December, 2024.

How to Apply
Interested and qualified candidates should send their resume, cover letter and certifications (if applicable) to: [email protected] using the Job Title as the subject of the mail.

Note: Provide top-notch technical support and take your career to the next level!.