Client Support Executive at Jiji Online Marketplace Limited

Jiji.ng is the number one (No. 1) online marketplace in Nigeria connecting buyers and sellers across various categories. We are committed to ensuring a safe and trustworthy platform for our users.

We are recruiting to fill the position below:

Job Title: Client Support Executive

Location: Ilupeju, Lagos
Employment Type: Full-time, Hybrid

Description 

• As part of our commitment to maintaining high standards of security and reliability, we are seeking a diligent and experienced Territory Sales Supervisor to join our team.

Job Responsibilities

• Make Outbound calls to existing clients to offer the Jiji services and maintain client relationships.
• Conduct follow-up calls to nurture leads and close sales.
• Establish clear client retention goals
• Identifying opportunities to recommend additional services that meet client needs. Promoting new offers, upgrades, or packages to existing clients.
• Understanding and resolving client issues providing tailored solutions and also educating clients about new service features, updates, or benefits.
• Share feedback on customer preferences, objections, and trends to improve sales strategies.

Work Targets

• Achieve current outbound call target of 70
• Must be open to working on Saturdays.
• Convert Sales target as set by Line Manager.

Benefits and Motivation

• We generally offer a vibrant culture, great work ambiance, a super-intelligent workforce, and a relaxed dress code in order to harness the power of innovation. We care a lot about our employees. It’s obvious that for efficient work you need to stay in favorable working conditions.

That’s why we offer you the following benefits:

• A competitive salary and bonuses;
• Hybrid and flexible work schedule:
• Pension contributions, Healthcare insurance and employee Loans;
• TGIF every last Friday of the month and regular Team Building events;
• Leadership dev and new opportunities to grow as we are constantly expanding;
• An opportunity to work with a dynamic and international team all across the world.

Application Closing Date
31st December, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online