A co-educational full-boarding secondary school is recruiting to fill the position below:
Job Title: IT Officer
Location: Epe, Lagos
Employment Type: Full-time
Job Summary
Support with the facilitation and implementation of IT strategies.
Contributing to the development and implementation of IT standards and policies.
Principal Duties & Responsibility
Assist in the planning, organizing, directing controlling and evaluating the operations of information systems and electronic data processing.
Keep computer systems running smoothly and ensure users get the maximum benefit from them.
Ensure that the asset allocation form is signed by any new hire.
Support in the installation and configuration of computer hardware operating systems and applications.
Monitor and maintain computer systems and networks.
Talk students and staff through a series of actions, either face-to-face or over the phone, to help set up systems or resolve.
Support in troubleshooting system and network problems, diagnosing and solving hardware or software faults.
Provision of advice on and assistance in procurement of new ICT equipment for the school, provision of technical specifications and information on best options in both local and international markets.
Propose design improvements to the ICT coordinator.
Provide support, including procedural documentation and relevant reports.
Follow diagrams and written instructions to repair a fault or set up a system.
Support the roll-out of new applications.
Set up new users' accounts and profiles and deal with password issues.
Respond within agreed time limits to call-outs.
Support in working continuously on a task until completion (or referral to third parties, if appropriate).
Prioritise and manage many open cases at one time.
Rapidly establish a good working relationship with internal customers (Students and Staff) and other professionals, such as software developers and vendors.
Assist in testing and evaluating new technology.
Conduct electrical safety checks on computer equipment.
Participate in periodic security vulnerability assessments for school’s data, network access and backup systems.
Compliance with school’s information management and technology standards, guidelines, and procedures for the school technology environment.
Provision of inputs to the elaboration of internal policies and procedures on the use of ICT.
Support in system auditing and assessing their outcome.
Participation in the school’s business process re-engineering activities and ensuring that business needs drive IT solutions related to corporate resource management.
Develop and update the ICT annual work plan and report and submit it to the ICT coordinator.
Assist in analysing the requirement and elaboration of internal policies and procedures on the use of ICT.
Any other duty assigned by the ICT coordinator.
Key Performance Indicators
Customer (students and staff) satisfaction level.
Average issue handle time.
Understanding of software, hardware, and networking technologies.
Qualifications, Experience, Skills & Competencies
Education and Work Experience:
First Degree in Computer Science or any discipline
Minimum of three (3) years’ experience in a related field.
Competencies and Skills:
Effectively manage own work related to multiple tasks or activities.
Must be an innovative thinker with a flexible approach.
The customer-centric mindset with a high degree of both pro-activity and responsiveness.
Ability to multi-task and prioritize to meet deadlines,
Ability to learn on the fly and stay up to date with the latest technology.
Present information clearly and concisely, verbally in writing.
Ability to work productively with team members and staff.
Ability to systematically extract pertinent information from relevant sources.
Ability to keep emotions under control in demanding or high-pressure situations.
Ability to organize work and time to handle a given crisis.
Have experience with creative design skills using several design tools.
A friendly, professional approach in dealing with students and staff complains.
Outstanding organizational and ICT skills
Excellent interpersonal skills with the ability to convey information clearly to users and perceived difficulties.
Demonstrate high integrity and ethical standards.
Application Closing Date
28th December, 2024.
How to Apply
Interested and qualified candidates should send their Applications and Curriculum Vitae (CV) to: schoolopenings50@gmail.com using the Job Title as the subject of the mail.