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      IT Officer at a Co-educational Full-boarding Secondary School

      Posted on Mon 16th Dec, 2024 - hotnigerianjobs.com --- (0 comments)


      A co-educational full-boarding secondary school is recruiting to fill the position below:

      Job Title: IT Officer

      Location: Epe, Lagos
      Employment Type: Full-time

      Job Summary

      • Support with the facilitation and implementation of IT strategies.
      • Contributing to the development and implementation of IT standards and policies.

      Principal Duties & Responsibility

      • Assist in the planning, organizing, directing controlling and evaluating the operations of information systems and electronic data processing.
      • Keep computer systems running smoothly and ensure users get the maximum benefit from them.
      • Ensure that the asset allocation form is signed by any new hire.
      • Support in the installation and configuration of computer hardware operating systems and applications.
      • Monitor and maintain computer systems and networks.
      • Talk students and staff through a series of actions, either face-to-face or over the phone, to help set up systems or resolve.
      • Support in troubleshooting system and network problems, diagnosing and solving hardware or software faults.
      • Provision of advice on and assistance in procurement of new ICT equipment for the school, provision of technical specifications and information on best options in both local and international markets.
      • Propose design improvements to the ICT coordinator.
      • Provide support, including procedural documentation and relevant reports.
      • Follow diagrams and written instructions to repair a fault or set up a system.
      • Support the roll-out of new applications.
      • Set up new users' accounts and profiles and deal with password issues.
      • Respond within agreed time limits to call-outs.
      • Support in working continuously on a task until completion (or referral to third parties, if appropriate).
      • Prioritise and manage many open cases at one time.
      • Rapidly establish a good working relationship with internal customers (Students and Staff) and other professionals, such as software developers and vendors.
      • Assist in testing and evaluating new technology.
      • Conduct electrical safety checks on computer equipment.
      • Participate in periodic security vulnerability assessments for school’s data, network access and backup systems.
      • Compliance with school’s information management and technology standards, guidelines, and procedures for the school technology environment.
      • Provision of inputs to the elaboration of internal policies and procedures on the use of ICT.
      • Support in system auditing and assessing their outcome.
      • Participation in the school’s business process re-engineering activities and ensuring that business needs drive IT solutions related to corporate resource management.
      • Develop and update the ICT annual work plan and report and submit it to the ICT coordinator.
      • Assist in analysing the requirement and elaboration of internal policies and procedures on the use of ICT.
      • Any other duty assigned by the ICT coordinator.

      Key Performance Indicators

      • Customer (students and staff) satisfaction level.
      • Average issue handle time.
      • Understanding of software, hardware, and networking technologies.

      Qualifications, Experience, Skills & Competencies
      Education and Work Experience:

      • First Degree in Computer Science or any discipline
      • Minimum of three (3) years’ experience in a related field.

      Competencies and Skills:

      • Effectively manage own work related to multiple tasks or activities.
      • Must be an innovative thinker with a flexible approach.
      • The customer-centric mindset with a high degree of both pro-activity and responsiveness.
      • Ability to multi-task and prioritize to meet deadlines,
      • Ability to learn on the fly and stay up to date with the latest technology.
      • Present information clearly and concisely, verbally in writing.
      • Ability to work productively with team members and staff.
      • Ability to systematically extract pertinent information from relevant sources.
      • Ability to keep emotions under control in demanding or high-pressure situations.
      • Ability to organize work and time to handle a given crisis.
      • Have experience with creative design skills using several design tools.
      • A friendly, professional approach in dealing with students and staff complains.
      • Outstanding organizational and ICT skills
      • Excellent interpersonal skills with the ability to convey information clearly to users and perceived difficulties.
      • Demonstrate high integrity and ethical standards.

      Application Closing Date
      28th December, 2024.

      How to Apply
      Interested and qualified candidates should send their Applications and Curriculum Vitae (CV) to: schoolopenings50@gmail.com using the Job Title as the subject of the mail.


        

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