HR Manager at Global Village Healthcare Initiative for Africa (GHIV Africa)

Global Village Healthcare Initiative for Africa (GHIV Africa) is a Non-governmental, Non-for profit humanitarian/Developmental organization which started in 2014. We deliver assistance to affected populations before, during and after crisis situations. GHIV Africa was founded to mitigate the health deficit in Africa and to provide all forms of assistance leading to improved quality of life.

The organization is equally poised to support the delivery of healthcare services at the doorsteps of every African village by bridging the gap between primary health care delivery and tertiary health care services through a robust referral system. We offer assistance in need to the most vulnerable population regardless of their religion, race, gender and or political affiliation. Our decisions as an organization are not based on political, economic or religious interest but solely on needs of the affected population.

We are recruiting to fill the position below:

Job Title: HR Manager

Location: Borno
Reports To: Executive Director or Humanitarian Advisor
Duration: One year subject to renewal

Job Purpose

• The HR Manager is responsible for overseeing the human resources functions within the organization, ensuring that HR policies and practices align with organizational goals and contribute to a positive work environment.
• The HR Manager will lead the recruitment, onboarding, employee relations, performance management, and training processes, as well as managing compensation and benefits.
• This role is critical in fostering a culture of continuous improvement, engagement, and compliance with legal and ethical standards.

Key Responsibilities
Recruitment and Staffing:

• Lead and manage the recruitment process for all levels of staff, from job description creation to interviewing and selection.
• Develop and implement effective recruitment strategies to attract top talent.
• Ensure that recruitment processes are fair, transparent, and align with the organization’s diversity and inclusion goals.
• Manage relationships with recruitment agencies, job boards, and other sources to ensure an efficient talent pipeline.

Employee Onboarding and Orientation:

• Oversee the onboarding process for new hires, ensuring a smooth transition into the organization.
• Conduct orientation sessions, providing new employees with information on organizational culture, policies, and their roles.
• Ensure that all necessary documentation is completed and that new hires are equipped with the tools and resources they need to be successful.

Employee Relations and Engagement:

• Serve as the primary point of contact for employees on HR-related matters, addressing concerns and resolving issues in a timely and confidential manner.
• Foster a positive work environment by promoting effective communication, collaboration, and conflict resolution.
• Lead initiatives to improve employee engagement, morale, and retention.
• Ensure that the organization’s HR policies and procedures are consistently applied and understood by all staff.

Performance Management:

• Develop and manage performance management processes, including goal setting, feedback, appraisals, and performance improvement plans.
• Provide guidance and support to managers in conducting performance reviews and addressing performance-related issues.
• Implement strategies to recognize and reward top performers, aligning with the organization’s values and objectives.

Training and Development:

• Assess the training and development needs of staff and collaborate with department heads to design training programs that address skill gaps and improve performance.
• Oversee the delivery of training sessions, workshops, and seminars to enhance employee capabilities.
• Promote a culture of continuous learning and professional growth, ensuring staff have access to career development opportunities.
• Track and evaluate the effectiveness of training programs and adjust them based on feedback and outcomes.

Compensation and Benefits:

• Administer compensation and benefits programs, ensuring they are competitive, fair, and aligned with the organization’s budget and goals.
• Conduct salary reviews, benefits evaluations, and ensure compliance with labor laws and regulations.
• Maintain up-to-date knowledge of compensation trends and propose adjustments as necessary to attract and retain talent.

Compliance and HR Administration:

• Ensure compliance with local, state, and federal labor laws and regulations, including health and safety, employee rights, and benefits administration.
• Maintain accurate HR records, including personnel files, contracts, and training certifications, in line with organizational and legal requirements.
• Prepare and submit HR reports, including turnover rates, employee satisfaction, and other key HR metrics.

Health and Safety:

• Support the development and implementation of health and safety policies to ensure a safe and healthy working environment for all staff.
• Oversee the implementation of workplace safety initiatives, ensuring that employees are aware of and comply with safety procedures.

HR Strategy and Organizational Development:

• Contribute to the development and execution of HR strategies that align with the organization’s goals and vision.
• Support the leadership team in organizational development initiatives, including change management, culture building, and leadership development.

Requirements
Qualifications:

• Education: Bachelor's Degree in Human Resources, Business Administration, Psychology, or a related field. A Master’s degree or HR certification (e.g., SHRM-CP, PHR) is preferred.

Experience:

• Minimum of 5 years of experience in human resources management, with at least 2 years in a managerial or leadership role.
• Proven experience in recruitment, employee relations, performance management, and HR administration.
• Experience working in [Insert relevant industry or sector, e.g., nonprofit, education, healthcare, corporate] is a plus.

Core Competencies
HR Expertise:

• In-depth knowledge of HR best practices, policies, and procedures.
• Strong understanding of labor laws and regulations, including employee rights, compensation, benefits, and workplace safety.
• Proven experience in managing full-cycle recruitment, from job analysis and sourcing to hiring and onboarding.

Leadership and People Management:

• Strong leadership skills with the ability to motivate, mentor, and develop HR staff and managers.
• Ability to handle employee relations issues with empathy, professionalism, and confidentiality.
• Experience in managing cross-functional teams and collaborating with senior leadership on strategic initiatives.

Communication Skills:

• Excellent verbal and written communication skills, with the ability to clearly convey information and engage with employees at all levels.
• Strong presentation and facilitation skills for training sessions, workshops, and employee meetings.

Conflict Resolution and Problem-Solving:

• Exceptional conflict resolution skills, with the ability to manage sensitive situations and mediate disputes effectively.
• Strong critical thinking and problem-solving abilities to address HR-related challenges and implement effective solutions.

Organizational and Time Management:

• Excellent organizational and time management skills, with the ability to manage multiple priorities, projects, and deadlines simultaneously.
• Ability to work under pressure while maintaining a high level of attention to detail.

Data-Driven Decision-Making:

• Proficient in HRIS systems and Microsoft Office Suite (Excel, Word, PowerPoint) for reporting, data analysis, and decision-making.
• Ability to analyze HR metrics and use data to drive improvements in HR programs and processes.

Employee-Centered Approach:

• Commitment to creating a positive and inclusive work culture that values diversity and fosters employee engagement and retention.
• Empathy and understanding of employees’ needs, promoting a supportive work environment where staff feel valued and heard.

Adaptability and Change Management:

• Ability to manage change and guide staff through organizational transitions with resilience and understanding.
• Open to new ideas and approaches, with the ability to adapt to evolving business needs and environments.

Personal Attributes:

• Empathy and Compassion: Demonstrates a genuine concern for the well-being of vulnerable individuals.
• Integrity: Maintains the highest ethical standards in all professional activities.
• Resilience: Capable of working under challenging conditions and managing stress effectively.
• Problem Solving: Proactive in identifying issues and implementing solutions.

Application Closing Date
27th December, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Important Information

• GHIV African PSEA / GBV, and Child Safeguarding policies:  The successful candidate shall comply and promote the PSEA/GBV, and Child safeguarding Policies at all course and all levels.
• Women and Persons Living with Disability (PLWDs) are strongly advised to apply.