Guest House Manager at Lord Build Guest House

Lord Build Guest House is an extension of Lord Build Camp Ministry. The guest house provides accommodation to members of the Camp whenever weconduct ourmonthly event. Also, it provides room accommodation to walk in guests aside the Camp members.

We have committed team members who are actively devoting their time for excellent customer service. We also offer restaurant service ranging from local to continental dishes.

We are recruiting to fill the position below:

Job Title: Guest House Manager

Location: Power Line Avenue, Magboro, Ogun
Employment Type: Full-time

Description

• The General Manager is responsible for driving operational excellence, boost revenue growth, and foster a culture of exceptional service delivery. This role demands strong leadership, a deep understanding of the hospitality sector, and a commitment to maintaining high standards of quality and customer satisfaction I the guest house.

Key Responsibilities
Operational Management:

• Oversee daily operations across all Lord Build Guest House departments to ensure efficiency and effectiveness.
• Develop and implement policies and procedures to standardize and maintain quality operations.
• Monitor financial and operational metrics to meet revenue and profit targets.

Leadership and Team Management:

• Lead and inspire teams to deliver outstanding guest experiences and achieve organizational objectives.
• Recruit, train, and develop employees to sustain high-performance levels.
• Conduct performance reviews and provide feedback for continuous improvement.

Strategic Planning:

• Formulate and execute strategies to enhance business growth and competitive positioning.
• Identify opportunities for partnerships and new revenue streams.
• Stay informed about market trends and competitor activities to adapt strategies effectively.

Guest Experience and Quality Assurance:

• Ensure consistent, high-quality experiences for all guests across departments.
• Address guest feedback and complaints professionally and promptly.
• Regularly assess facilities and services to maintain or exceed standards.

Compliance and Risk Management:

• Ensure compliance with all health, safety, and regulatory requirements.
• Manage budgets and optimize resource allocation in the guest house.
• Implement effective risk management measures to protect organizational interests.

Qualifications and Skills

• Bachelor's Degree in Hospitality Management, Business Administration, or a related field
• 2 - 4 years of managerial experience in the hospitality industry, with a proven track record of success.
• Strong leadership and decision-making abilities.
• Excellent interpersonal and customer service skills.
• Proven ability to manage multiple challenges and teams effectively.
• Proficiency in hospitality management software and tools.

Application Closing Date
20th December, 2024.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the mail.