Client Support Executive at Jiji Online Marketplace Limited

Jiji is the leading online marketplace in Pan-African countries, with over 200 million users from offices in 10 countries. We work every day to make sure that people have a place for safe buying and selling cars. We constantly improve the quality of service, and we always help our customers to seal deals.That's why now, to be of even more use, the company needs talented and motivated people.

We are recruiting to fill the position below:

Job Title: Client Support Executive

Location: Ilupeju, Lagos
Employment Type: Full-time / Hybrid

Job Description

• As part of our commitment to maintaining high standards of security and reliability, we are seeking a diligent and experienced Territory Sales Supervisor to join our team.

Job Responsibilities

• Make Outbound calls to existing clients to offer the Jiji services and maintain client relationships.
• Conduct follow-up calls to nurture leads and close sales.
• Establish clear client retention goals
• Identifying opportunities to recommend additional services that meet client needs. Promoting new offers, upgrades, or packages to existing clients.
• Understanding and resolving client issues and providing tailored solutions and also educating clients about new service features, updates, or benefits.
• Share feedback on customer preferences, objections, and trends to improve sales strategies.

Requirement

• Candidates should possess a Bachelor's Degree / HND / NCE or OND qualification with 1 - 3 years work experience.

Work Targets:

• Achieve current outbound call target of 70
• Must be open to working on Saturdays.
• Convert Sales target as set by Line Manager.

Benefits and Motivation
We generally offer a vibrant culture, great work ambiance, super intelligent workforce, and a relaxed dress code in order to harness the power of innovation. We care a lot about our employees. It’s obvious that for efficient work you need to stay in favorable working conditions.

That’s why we offer you the following benefits:

• A competitive salary and bonuses;
• Hybrid and flexible work schedule:
• Pension contributions, Healthcare insurance and employee Loans;
• TGIF every last Friday of the month and regular Team Building events;
• Leadership dev and new opportunities to grow as we are constantly expanding;
• An opportunity to work with a dynamic and international team all across the world.

Application Closing Date
31st December, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online