Front Desk Officer at Citygate Global Investment Limited

Citygate Global Investment Limited is an organization founded in June 2007 to engage in the Finance business (Microfinance Finance) and is registered with the Corporate Affairs Commission (CAC). Citygate Global is a registered member of the Association of Non-Bank Microfinance Institutions of Nigeria (AMFIN) and also a registered Money Lending Company in all the States where we operate. Our objective is to finance vibrant businesses especially Small and Medium Scale Enterprises (SME), Individuals in the working space both private and public for their intermediary funds (Salary Advance), Contractors’ blue chips Local Purchasing Order (LPO Finance), Business Assets (Assets Lease), and Empowering Nigerian Women engaging in Trading (Retail Lending). Citygate Global focuses on these segments of the Nigerian economy by doing everything possible to assist the populace to have access to funds and Liquidity to run a viable business and improve their lives.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Lagos
Employment Type: Full-time

Role Summary

• We are seeking to hire a courteous and professional Front Desk Officer to join our team.
• As a front desk officer, you will be the first point of contact for visitors and clients, providing excellent customer service and administrative support.
• The ideal candidate must be friendly, organized, and capable of handling a variety of tasks in a fast-paced environment.

Key Responsibilities

• Greet and welcome visitors and clients in a friendly and professional manner.
• Answer and direct phone calls to appropriate individuals.
• Manage inquiries and provide information about the organization's products or services.
• Schedule appointments and meetings, and maintain calendars for staff.
• Receive, sort, and distribute mail and deliveries.
• Maintain a clean and organized reception area.
• Assist with administrative tasks, such as filing, photocopying, and data entry.
• Monitor and maintain office supplies and equipment.
• Assist with other administrative duties as assigned.

Job Requirements

• Education – Minimum of HND/BSc. degree in any discipline.
• Experience – Must have a minimum of 1 - 2 years experience working in a customer service or administrative role.
• Excellent communication and interpersonal skills
• Professional appearance and demeanor
• Strong organizational and multitasking abilities
• Proficiency in Microsoft Suites (MS Excel, Word, PowerPoints)
• Ability to work independently and as part of a team.
• Attention to detail and high level of accountability, efficiency and accuracy.
• Exceptional time management, and customer service skills.

Behavioral Competencies:

• Communication Skills – Have excellent written and verbal communication skills and also be able to convey ideas &positions clearly.
• Planning &Organizing – Ability to establish priorities, plan, coordinate and monitor own work plan.
• Collaborative Skills – Ability to work effectively with a team in carrying out and executing assignments.

Salary
N100,000 - N120,000 per month.

Application Closing Date
11th December, 2024.

How to Apply
Interested and qualified candidates should send their Resume to: [email protected] using the preferred Location as the subject of the mail.

Note

• This role is location specific and all applicants located or living within Ikeja Axis will be most preferred.
• Only shortlisted candidates will be contacted.