Digital Sales Engineer - West Africa at Emerson Automation Solutions

Emerson is a global Technology and Engineering company providing innovative solutions for customers in industrial, commercial, and residential markets. Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial and Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency, and create sustainable infrastructure.

We are recruiting to fill the position below:

Job Title: Digital Sales Engineer - West Africa

Job Reference: 24011910
Location: Lagos
Employment Type: Full-time

Job Description

• The Digital Sales Engineer will engage with our customers through digital and remote sales tools to achieve the agreed sales targets.
• This role will own the interaction with customers that do not require periodic face-to-face contact or prefer to interact through coordinated digital platforms. 
• As the main sales point of contact with the assigned customers, you will provide pre- and post-sales support, drive the account strategy, establish relationships with the customer counterparts, supervise and understand customer needs and, align Emerson’s offerings to address them, in collaboration with subject matter authorities and Industry Leaders.
• You will increase sales enablement tools in the process to improve your customer reach and potential and will be a key integral part of the digital sales team as well as the regional sales team!

In This Role, Your Responsibilities Will Be

• Driving achievement of Orders targets for the Measurement Solutions Portfolio within the agreed segment of customers and industries through digital and remote interactions.
• Be responsible for the bookings forecast for the segment and ensure monthly delivery of the volume dedication.
• Proactively work with customers to increase digital integration. Specially, to actively move all accounts that may place unsolicited orders or RFQs into a digital self-service platform. Be proficient in the benefits of digital integration.
• Act as a single point of contact to secure customer happiness during and after the transition. Provide pre- and post-sales support and regular follow-up. 
• Engage with customers through sales enablement tools, online chat tools, e-commerce platforms and other digital means (including MS Teams, WebEx and phone) to assist customers in product selection, application support, access to expertise and placement of orders.
• Supervise digital tools and CRM for leads. Proactively act on leads to convert potential business in the assigned segments.
• Understand and use available data analytics and reports to optimize account growth strategies, including whitespace analysis, pricing actions and customer segmentation.
• Drive the prospecting processes, identify, and collaborate to generate & exploit new LEADS at existing and new customers, markets, and geographies. 
• Actively coordinate with colleagues and orchestrate the support of responsible authorities, Product Managers, or other company team members to build a compelling and differentiating value proposition for the selected customers.
• Support the deployment of new digital tools and engagement platforms as new technologies become available. 
• Stay constantly informed and proactively develop an understanding of the entire MSOL portfolio, rapidly accepting new technologies and incorporating new product launches in the sales strategy.

For this Role, You Will Need

• STEM Degree or comparable technical education with 1 - 4 years of proven experience
• Proven experience selling technologies to customers in the relevant industry.
• Intuition for business and understanding of commercial contracts as well as the quote-to-orders process.

Preferred Qualifications that Set You Apart:

• Demonstrate comprehensive background in Instrumentation, Measurement and Flow Products for Targeted Industries.

Who you are?

• Strong collaboration skills as part of your integration into sales teams and cross BU departments such as product management, customer care, finance & others
• Regional travel will be required, both Internal and External at least 25% of the time.

Our Offer to you!

• We recognize the importance of employee wellbeing and know that to do your best you have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs.
• We provide, a variety of medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more.
• Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. 
• At Emerson, we are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that encourage innovation and brings the best solutions to our customers.
• The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.
• Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership.
• We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.

Application Closing Date
21st December, 2024 (08:28 AM).

How to Apply
Interested and qualified candidates should:
Click here to apply online