Customer Service Representative at Traydah Global Resources Limited

Traydah is a leading firm in the technology industry committed to delivering innovative solutions and exceptional service to their clients. 

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Ibadan, Oyo
Employment Type: Full-time

Job Summary

• We are seeking a dedicated and proactive Customer Service Representative to join our dynamic team in Ibadan.
• The ideal candidate must live near Eleyele or Dugbe, be between 20 and 25 years old, and possess intermediate computer skills.
• This role requires a commitment to providing exceptional customer service and the flexibility to work 12-hour rotational day and night shifts.

Responsibilities

• Handle customer inquiries and complaints via phone, email, and chat.
• Attend to customers' online transactions.
• Resolve customer issues promptly and effectively.
• Keep records of customer interactions, transactions, comments, and complaints.
• Communicate and coordinate with colleagues as necessary.
• Follow organizational procedures, guidelines, and policies.

Requirements

• Must reside in Ibadan, preferably near Jericho.
• Age between 20 and 25 years.
• Intermediate computer skills, including proficiency in MS Office and customer service software.
• Excellent communication and interpersonal skills.
• Ability to work a 12-hour shift.
• Willingness to work rotational day and night shifts.
• First Degree or equivalent.

Salary
N150,000 per month.

Application Closing Date
8th December, 2024.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the mail.