Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.
We are recruiting to fill the position below:
Job Title: Product Manager
Location: Lagos
Job type: Full-time
Job Summary
To lead and execute the Product strategy for a specific product by building products that achieve product market fit while also exceeding business outcomes in alignment with the Business strategy (grow revenue, new market penetration and market share).
Responsibilities
Develop & execute the product vision and product strategy in alignment with the organization’s goals and objective
Lead the management of the assigned products, including the lifecycle of products/ platforms to support the growth and success of the products in Nigeria and other markets Interswitch is present.
Conduct market research and competitive analysis to stay abreast of industry trends and adjust the product roadmap accordingly
Engage customers to develop a deep understanding of the customer needs using practices like customer journey, empathy maps, prototyping, A/B testing
Accountable for the development of clear and concise product artefacts
Tightly collaborate with business stakeholders and engineering teams to support agile product delivery Accountable for the product progress at each iteration and the final product.
Owns the product for continuous improvement, maintenance, or retirement.
Use Agile and Design Thinking/creative thinking/approach methodologies in product discovery.
Facilitate Product discovery workshops
Proactively identify gaps in the current product offering and lead the effort to develop solutions that solve customer problems that create business value and growth.
Translate ideas/product concepts into an executable plan for taking the product from concept to development to market to in-life/ Benefit realization
Provide guidance on functional requirements, product designs, schedules, or potential problems. Identify issues, risks, and dependencies to track product development.
Become the product expert for your area and be able to represent at all levels within the organization and externally.
Define or update product roadmaps and features as and when required.
Manage the implementation of a new product or product enhancements with competing business needs, with the ability to define business trade-offs, generate outside-the-box solutions and take uncertainty in stride.
Define, Monitor and Maintain product KPI, SLO, Goals & Metrics
Be accountable for achieving specific goals for the product J
Product Profitability Tracking
Requirements
General Education:
BSc. Computer Science or related field of study from an accredited University.
Experience:
General Experience:
At least 3 - 5 years experience in Product Management, Product Marketing or Product Development roles
Support the development and execution of Product Strategy to achieve product-market-fit
Working knowledge of financial industry laws and regulations Understanding of design thinking practices
Managerial Experience:
At least 3 years experience (proven track record) in developing, cultivating & leading high-performing product management teams
Demonstrated experience in modelling requirements through User Stories and other means as well as in the agile approach (Scrum, Kanban, XP etc)
Licenses & Certifications:
Evidence of strong industry/sector participation and relevant professional certifications such as Certified Product Manager (AIPMM) or similar certifications
Certification as a Professional Scrum Product Owner II (PSPO II) Training in Product/Platform Management/Strategy, Stakeholder Management, SAFe Agile, Analytical & Structured Problem Solving (Design Thinking)