Operations Officer at Torilo Academy

Torilo NG is a team of independent professionals with deep expertise in the provision of Tech & Communications services.

We are recruiting to fill the position below:

Job Title: Operations Officer

Location: Ikeja, Lagos
Employment Type: Full-time
Level: Mid Level

Job Summary

• We are seeking a highly motivated and proactive Operations Manager to oversee the operational aspects of our business, with a primary focus on managing and expanding our academy operations.
• The ideal candidate will ensure operational effectiveness, lead the setup of new academy and office locations across various states, and manage day-to-day processes to enhance efficiency.
• This role requires excellent problem-solving skills, vendor management expertise, and the ability to take initiative. Flexibility and a willingness to travel extensively to support business needs are essential.
• This role offers an exciting opportunity to make a significant impact by ensuring operational efficiency and contributing to the organization’s growth and success. If you are a dynamic and forward-thinking professional who thrives in a challenging environment, we encourage you to apply!

Responsibilities
Operational Management:

• Oversee daily operations of the academy and other business units to ensure seamless functioning.
• Develop and implement operational policies, procedures, and best practices.
• Monitor key performance indicators (KPIs) to assess operational effectiveness and make improvements as needed.

Setting Up New Locations:

• Plan, coordinate, and execute the setup of new academy and office locations across various states.
• Identify and secure suitable sites, ensuring alignment with business requirements.
• Oversee space planning, design, and outfitting of workspaces, including furniture, equipment, and IT infrastructure.
• Coordinate with vendors, contractors, and service providers to ensure timely delivery of services.
• Ensure compliance with local laws, permits, and safety standards during the setup process.

Vendor and Resource Management:

• Develop and maintain strong relationships with vendors and suppliers to secure quality services and negotiate favorable terms.
• Evaluate vendor performance and address any issues to ensure service excellence.

Project Management:

• Manage multiple projects simultaneously, ensuring on-time and within-budget delivery.
• Provide regular updates and reports to senior management on the progress of operational initiatives.

Travel and On-Site Supervision:

• Travel to various locations as required to oversee the establishment of new sites and manage ongoing operations.
• Conduct on-site inspections and ensure all operational standards are met.

Problem-Solving and Continuous Improvement:

• Identify operational challenges and implement effective solutions.
• Foster a culture of continuous improvement to optimize processes and increase efficiency.

Requirements
Education and Experience:

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Minimum of 5 years of experience in operations management, project management, or a related role.

Skills and Competencies:

• Proven ability to take initiative and work independently in a fast-paced environment.
• Outstanding vendor management skills with the ability to negotiate and maintain relationships.
• Strong problem-solving and critical-thinking skills.
• Excellent organizational and multitasking abilities.
• Insightful and proactive, with the ability to anticipate and address operational needs.
• Proficiency in project management tools and software.
• Strong knowledge of operational processes, workspace design, and vendor management.

Other Requirements:

• Willingness to travel frequently to various locations as needed.
• Flexibility to adapt to changing business needs and work schedules.
• Familiarity with safety and compliance standards is a plus.

Key Attributes:

• Proactive and results-driven.
• Strong leadership and interpersonal skills.
• Commitment to operational excellence and continuous improvement.

Salary
N300,000 - N350,000 Monthly (Gross).

Application Closing Date
12th December, 2024.