SAGE ERP (300) Support Analyst at Talent Reform Limited

Talentreform exists to unleash and empower Africa's tech talent. We connect African tech talent with theworld's top organizations.

We are recruiting to fill the position below:

Job Title: SAGE ERP (300) Support Analyst

Location: Lagos
Employment Type: Full-time

Duties and Responsibilities
As the Sage ERP Consultant with emphasis on Sage300 you will be responsible for but not limited to:

• Client Collaboration: Work closely with clients to understand their business processes and requirements.
• Conduct needs assessments and gap analyses to identify opportunities for Sage ERP customization.
• Implementation and Configuration: Led the implementation of Sage ERP systems, ensuring timely and successful deployment.
• Configure and customize Sage ERP modules based on client requirements guide best practices and optimize workflows within the ERP system for clients.
• Training and Support: Conduct user training sessions to ensure clients can effectively utilize Sage ERP functionalities.
• Provide ongoing support to clients, addressing inquiries, troubleshooting issues, and ensuring system stability.
• Documentation: Create and maintain detailed documentation of configurations, customizations, and user guides.
• Document client requirements and assist in the development of project plans.
• Collaboration with Internal Teams: Coordinate with internal teams, including developers, project managers, and sales, to deliver integrated solutions.
• Act as a liaison between clients and technical teams, translating business needs into technical specifications.
• Upgrades and Enhancements: Stay current with Sage ERP updates, releases, and new features.
• Plan and execute system upgrades and enhancements in collaboration with clients.
• Quality Assurance: Perform thorough testing of Sage ERP configurations and customizations to ensure accuracy and functionality. Identify and resolve issues to guarantee a high level of system performance.

Requirements

• Candidates should possess a Bachelor's Degree with relevant experience.

Application Closing Date
31st December, 2024.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.