Future Moves Recruitment Agency Limited (FMR Agency) - Our client, is recruiting suitable candidates to fill the position below:
Job Title: National Sales Manager
Location: Oniru, Lagos
Employment Type: Full-time
Working Hours: Monday - Friday / 9am to 6pm and Alternate Saturdays / 9am to 6pm
Job Summary
This position is responsible for leading the entire retail and wholesale sales units, as well as the Innovation & E-commerce business unit including Head of Retail Operations, Head of Innovation, Head of E-commerce, Regional Sales Managers, & other Wholesale & Retail Sales Team Members
Job Objective(s)
Spearheads the strategy development initiatives for the wholesale business ensuring its consistency with the company’s overall strategy.
Directs and manages the overall Wholesale business and associated operations.
In line with overall company and business unit strategy, plans sales programs to achieve business objectives established primarily by board or management team.
Actively participates in Sales management on day-to-day basis including regional office visits to drive the achievement of the business unit revenue and expense objectives.
Responsible to drive the growth of the company-owned retail business outlets
In charge of retail strategy formulation, to direct over all retail business operations to meet the company’s objectives
Duties & Responsibilities
Directs and supervises Sales Managers on a solid reporting line basis, and other sales personnel under his/her team on a dotted line, to achieve/revenue and expense objectives.
Assigns territories and accounts for Sales Managers and the entire Wholesale Sales Team.
Resolves different customer problems and participates in important negotiations with key customers.
Typically manages other individual contributors and/or managers.
Owns the business goals & revenue objectives for the Retail business & the innovation business, with the heads of these units reporting into this role
Directs and manages the work of the Head of Retail Operations, Head of Innovation/e-commerce on a solid line basis
Responsible for the increasing sales revenue through the design and implementation of appropriate strategies for the sales business units (retail, wholesale, innovation and e-commerce)
Drive the adoption of analytics in the e-commerce and retail business as core to our competitive strategy
Use data and market intelligence to accurately forecast sales and set appropriate performance goals
Work with marketing to implement appropriate in bound marketing activities to increase retail traffic (footfalls and eyeballs) into company owned retail outlets
Set and oversee the directions for the company’s e-commerce front and back-end operations
Responsible for full P &L or contribution margin for the sales of the organisation
Revenue accountability is associated with a direct quota and the typical revenue responsibility will be determined by the COO
Assist in the recruiting, training and development of all Sales unit managers and team members
Oversee the assignment and re-assignment of Retail Outlet Managers ensuring that the best performers ensuring that the best performers and most experienced hands handle the more strategic outlets
Work with the HR to implement a strategic talent management pipeline system to support the skills headcount required to match the voluntary and involuntary turnover patterns common to the retail business
Responsible to instil a sales & service culture across all outlets and sales business units to ensure standard methodology adoption by the team that guarantees a uniform shopping experience for customers.
Qualifications
Minimum Education Qualifications:
Master's Degree.
Required Experience:
10+ years of progressive, successful sales experience, with at least 3 years of that in Sales Management as a leader & manager of a sales force. Field sales experience is a plus
Retail chain management is a plus with experience either in FMCG, consumer packaged goods (CPG), Cosmetics, Health & Oersonal Care related industry will be an advantage
Experience with e-commerce and with the operational side of running an e-commerce business is required
Indirect Sales & Channel Sales Management experience especially in the FMCG business
Experience in implementing Route-to-market for wholesale and retail operations
Experience with Organised Retail (Key Accounts) Sales as part of specialist channels
Experience with salesforce automation or CRM is essential to success.
Required Competencies:
Problem Solving/Analysis.
Customer/Client Focus
Performance Management
Business Acumen.
Strategic Thinking.
Results Driven.
Initiative
Leadership.
Customer Focus.
Technical Capacity.
Organisational Skills
Team work Orientation
Communication Proficiency.
Salary
N1,500,000 - N1,800,000 per month plus (additional Commission & Performance related pay is attached).