Technical Support Specialist at a Leading Technology Company - TeamAce Limited

TeamAce Limited - Our client, a leading technology company, is recruiting to fill the position below:

Job Title: Technical Support Specialist

Location: Asaba, Delta
Employment Type: Full-time

Job Summary

• As our Technical Support Specialist, you will be responsible for providing high-quality technical support to users, drivers, and businesses using our platform.
• You will troubleshoot technical issues, provide timely solutions, and ensure that all technical concerns are addressed professionally and efficiently.

Responsibilities

• Ensure smooth rollout of system updates by testing and troubleshooting the platform services, including transportation, delivery, e-commerce, and wealth creation systems.
• Ensure up-to-date and accurate technical documentation for both internal teams and end-users.
• Work closely with development teams to test new features, services, or updates to ensure they function as expected.
• Monitor for security breaches or risks, and assist in reporting and mitigating such risks.

Requirements

• BSc in a related field from a reputable institution
• Minimum of 3 years of experience in technical support or a related role, preferably in the technology or transportation industry.
• Ability to work flexible hours, including weekends or after-hours support when necessary.

Salary
N200,000 - N250,000 Monthly.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their Resume to: [email protected] using the Job Title as the subject of the mail.