Social Media Manager at Cafechocolat

Cafechocolat, Abuja is known for its finest touch of delicious breakfast, cakes, gelato and freshly baked pastries.

We are recruiting to fill the position below:

Job Title: Social Media Manager

Location: Abuja (FCT)
Employment Type: Full-time

Job Description
Content Creation:

• Develop and curate engaging and high-quality content, including photos, videos, and written posts, to showcase the restaurant’s menu, ambiance, events, and promotions.
• Create a content calendar to plan and schedule posts across various social media platforms.

Social Media Strategy:

• Develop and implement a social media strategy aligned with the restaurant's brand, goals, and target audience.
• Identify and utilize key social media trends, tools, and platforms that resonate with the restaurant's audience.

Community Engagement:

• Interact with followers by responding to comments, messages, and reviews in a timely and professional manner.
• Build and maintain a positive online community, encouraging customer loyalty and advocacy.

Advertising and Promotion:

• Manage social media advertising campaigns, including budgeting, targeting, and performance tracking.
• Promote special events, offers, new menu items, and seasonal promotions to increase customer engagement and foot traffic.

Analytics and Reporting:

• Monitor and analyze social media performance using analytics tools to track metrics like engagement, reach, and follower growth.
• Provide regular reports on social media performance and insights, recommending improvements and new strategies.

Brand Management:

• Ensure all content and interactions align with the restaurant's brand voice, image, and values.
• Monitor the online reputation of the restaurant and manage any negative feedback or issues professionally.

Collaboration:

• Work closely with other departments, such as customer service , production team, and other staffs, to ensure cohesive messaging and strategies.
• Collaborate with influencers, bloggers, and other partners for cross-promotion and expanded reach.

Application Closing Date
6th December, 2024.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.