At Dove Consulting, we are a leading consulting firm specializing in Human Resource services in Nigeria. With years of experience across various industries, we offer innovative and customized HR solutions tailored to meet the unique needs of businesses, whether large or small. Our mission is to empower organizations by optimizing their workforce management and enhancing overall business performance.
We are recruiting to fill the position below:
Job Title: Technical Assistant
Location: Benin City, Edo
Employment Type: Full-time
Position Overview
The Technical Assistant will provide high-level support to the executive management team, ensuring the efficient execution of technical, operational, and administrative tasks.
The role requires a dynamic individual with strong project management, data analytics, and technical skills, including experience in graphic design or IT/cybersecurity.
The successful candidate will act as a bridge between management and various departments, ensuring the smooth implementation of projects, preparation of high-quality reports, and effective communication of technical concepts.
Key Responsibilities
Technical and Administrative Support:
Assist the executive team with technical and administrative tasks, ensuring timely and accurate execution.
Prepare reports, presentations, and proposals for internal and external stakeholders.
Coordinate and facilitate technical meetings, capturing minutes, and following up on action items.
Project Management:
Support the planning, execution, and monitoring of organizational projects.
Develop and maintain project documentation, including timelines, milestones, and deliverables.
Track project performance using appropriate tools and provide regular updates to management.
Data Analytics
Collect, analyze, and interpret data to provide insights that support decision-making.
Create dashboards and visual reports to communicate key metrics effectively.
Monitor trends and provide actionable recommendations to improve operational efficiency.
IT and Cybersecurity Support:
Assist in managing IT systems and ensuring cybersecurity measures are implemented effectively.
Monitor system performance and troubleshoot technical issues as needed.
Stay updated on emerging IT and cybersecurity trends to recommend enhancements.
Graphic Design
Create visual content, including graphics, infographics, and presentations, to support organizational communications.
Ensure all designs align with the company’s branding and communication standards.
Collaborate with teams to design materials for projects, campaigns, or events.
Process Improvement:
Identify opportunities for process optimization across departments.
Develop and implement solutions to improve efficiency and effectiveness.
Document workflows and provide recommendations for improvements.
Liaison and Communication:
Act as a liaison between the executive team and other departments or external partners.
Ensure timely communication and resolution of issues across teams.
Represent the management team in technical discussions or workshops when required.
Key Qualifications
Educational Qualification
Bachelor's Degree in a relevant field such as Computer Science, Engineering, Information Technology, Business Administration, or related disciplines.
Professional certifications in project management (e.g., PMP, PRINCE2), data analytics, graphic design, or IT/cybersecurity are a strong advantage.
Experience:
Minimum of 3-5 years of relevant experience in technical support, project management, data analysis, graphic design, or IT/cybersecurity.
Proven track record of managing multiple tasks and projects in a fast-paced environment.
Skills and Competencies:
Technical Skills: Proficiency in relevant tools and software, including project management tools (e.g., Microsoft Project, Trello), data analytics platforms (e.g., Excel, Power BI, Tableau), or graphic design tools (e.g., Adobe Suite).
Project Management: Strong ability to plan, execute, and monitor projects effectively.
Data Analytics: Excellent skills in data collection, interpretation, and visualization to drive business insights.
Graphic Design (if applicable): Creativity in developing professional visual content aligned with brand standards.
IT and Cybersecurity (if applicable): Knowledge of IT systems, network management, and cybersecurity protocols.
Communication: Strong written and verbal communication skills to effectively convey technical information to diverse audiences.
Problem-Solving: Analytical mindset to troubleshoot issues and develop innovative solutions.
Time Management: Ability to prioritize tasks and meet deadlines in a dynamic work environment.
Interpersonal Skills: Collaborative approach with excellent stakeholder management capabilities.
Note: This job profile is tailored to attract highly skilled and motivated professionals capable of supporting the executive team while contributing to the technical growth and operational excellence of the organization.