At Dove Consulting, we are a leading consulting firm specializing in Human Resource services in Nigeria. With years of experience across various industries, we offer innovative and customized HR solutions tailored to meet the unique needs of businesses, whether large or small. Our mission is to empower organizations by optimizing their workforce management and enhancing overall business performance.
We are recruiting to fill the position below:
Job Title: Head of Credit
Location: Benin City, Edo
Employment Type: Full-time
Position Overview
The Head of Credit is a senior management role responsible for overseeing the credit operations and portfolio of the Microfinance Bank.
This includes managing credit risk, ensuring compliance with regulatory guidelines, and driving the development and implementation of innovative credit products to meet the needs of clients.
The role requires a results-driven professional with deep knowledge of credit processes, risk assessment, and portfolio management, alongside strong leadership and analytical skills.
Key Responsibilities
Credit Portfolio Management:
Develop and implement policies and procedures for credit operations to ensure effective management of the bank’s loan portfolio.
Oversee the appraisal, approval, and disbursement of loans in line with the bank’s credit risk framework.
Monitor the performance of the credit portfolio, ensuring low non-performing loan (NPL) ratios and high recovery rates.
Conduct periodic reviews and analyses of the credit portfolio to identify trends, risks, and opportunities for improvement.
Credit Risk Assessment and Management:
Establish and enforce risk assessment procedures to evaluate client creditworthiness.
Ensure credit decisions are based on sound financial and risk analyses.
Monitor and mitigate risks associated with lending, including customer defaults and sector-specific risks.
Collaborate with internal auditors and regulators to ensure compliance with all credit-related policies and regulations.
Product Development and Innovation:
Design and roll out innovative credit products tailored to the financial needs of underserved communities.
Assess the performance of existing credit products and recommend improvements or new offerings.
Work with marketing teams to develop strategies to promote credit products effectively.
Leadership and Team Development:
Provide strategic leadership and guidance to the credit team, ensuring alignment with the bank’s goals.
Set performance targets for the credit team and conduct regular reviews to monitor progress.
Mentor, train, and develop credit officers to build capacity and improve overall team performance.
Foster a culture of accountability, excellence, and customer-centricity within the credit department.
Regulatory Compliance and Reporting:
Ensure all credit operations comply with the Central Bank of Nigeria (CBN) guidelines and other relevant regulations.
Prepare and submit periodic credit reports to management, auditors, and regulators as required.
Stay informed about regulatory changes and ensure timely implementation of updates to policies and processes.
Customer Relationship Management:
Build and maintain strong relationships with key clients to enhance customer loyalty and retention.
Act as the primary point of escalation for resolving complex credit issues.
Ensure exceptional customer service and satisfaction within all credit-related transactions.
Key Qualifications
Professional certifications such as CIBN (Chartered Institute of Bankers of Nigeria) or similar qualifications are an added advantage.
A Master’s degree in a related field (e.g., MBA) is a plus.
Experience:
Minimum of 5 years of progressive experience in the banking or microfinance sector, with a focus on credit management.
Demonstrated experience in loan processing, credit risk analysis, and portfolio management.
Proven track record of maintaining low non-performing loan (NPL) ratios and achieving recovery targets.
Skills and Competencies:
Credit Analysis Expertise: Strong ability to analyze financial statements, assess creditworthiness, and make sound lending decisions.
Risk Management: Proficiency in identifying, assessing, and mitigating credit risks.
Leadership Skills: Ability to lead and motivate a team to achieve departmental goals.
Regulatory Knowledge: Comprehensive understanding of CBN regulations and other applicable credit policies.
Customer Focus: Commitment to meeting the financial needs of customers while maintaining prudent risk practices.
Analytical Thinking: Strong problem-solving skills and ability to interpret complex financial data.
Communication Skills: Excellent written and verbal communication for engaging with clients, regulators, and internal stakeholders.