Hosting Support Personnel (WordPress, Linux, Ubuntu, Bash, NGINX, PHP, MySQL) - Remote at WPMU DEV

WPMU DEV is an established and leading commercial WordPress company with products used on tens of millions of websites. And we are still growing. Company culture: It’s the flexibility and excitement of working for a start-up, but with an established business and growing team. We’re big on having fun too!

We are recruiting to fill the position below:

Job Title: Hosting Support Personnel (WordPress, Linux, Ubuntu, Bash, NGINX, PHP, MySQL)

Location: Remote

Job Summary

• Who wants to work with a company that has created some of the world’s most popular WordPress plugins, launched a powerful hosting service, and is one of the oldest and most well-established WordPress companies around? You do? Cool. Keep reading.
• We’re looking for incredible people to join our pretty awesome team. You’ll be self-motivated, a real go-getter, a coding connoisseur.
• Whether you are a technical support engineer wanting to advance or a DevOps engineer who’s looking for something new and challenging - we want to hear from you!
• Our team works in shifts, and we aim to provide 24/7 coverage to our customers.
• We are looking for extraordinary that are available Sunday to Thursday weekly, between the following times (05:00 pm UTC - 01:00) am UTC.
• As our new Hosting Support, it will be your job to assist our customers with any issues that they might have with our hosting environments.

Requirements

• Must have mastered WordPress, including thorough knowledge of themes and plugins
• Intimate knowledge of PHP
• Good understanding of MySQL
• Know your way around Linux (Ubuntu)
• Awesome with Bash
• Talented with NGINX
• Great interpersonal skills.
• Basically, our hardworking customers should be able to relax knowing that their sites are in the best possible hands!.

Skill-Set:

• WordPress, WordPress themes, WordPress plugins, Linux, Ubuntu, Bash, NGINX, PHP, MySQL.

Job Benefits
Why Join us?

• Growth-oriented culture.
• Excellent compensation with competitive benefits and rejuvenation time-off.
• Flexible work environment.
• Training, tools and support will be provided to help you to perform your job.
• Limitless learning opportunities by working with cutting-edge tech stacks and a diverse, talented team.
• 28 days of paid leave per annum (up to 35 days).
• Opportunities for paid travel to attend WordCamps and other industry conferences.
• Long service leaves (3 months off paid) after you’ve been with us for 10 years.
• Annual bonus based on company growth targets
• Technology budget that can help you upgrade the tools you use for your job; the longer you serve, the higher the budget.
• General expenses budget yearly that can be used to help you become more productive; the longer you work, the more you get.

Application Closing Date
10th December, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Application Process
What should I do now?

• Download the Hosting Support Task Sheet, answer those questions, and submit your application. It’s that simple!.

Hiring Process:

• Our hiring process includes the attached task and a chat interview with our management team, enclosing a 2nd task. The last stage would include a video call interview, including a task.
• If a candidate successfully passes the last stage, they will be offered a paid employment trial of 4-6 weeks before being offered a more permanent role.