Agency Manager at the Change Room

The Change-room was established in 2012 with a vision to produce quality human resource solutions. We plan to achieve this by partnering with our clients to provide highly specialized consulting services in the areas of human resources development and business management services.

We are recruiting to fill the position below:

Job Title: Agency Manager

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• The Agency Manager will drive sales strategies and exceed target, develop high performing teams to meet company objectives.

Key Responsibilities

• Develop and implement sales strategy to drive business growth.
• Set sales target for the agency and individual agents.
• Monitor sales performance and adjust strategies to meet target.
• Conduct regular audit of agent's activities to ensure ethical practices.
• Oversee the handling of policy applications, renewals, claims and premium payments to ensure accuracy and adherence to legal requirement'
• Handle escalated clients' complaints or issues to ensure customers satisfaction.
• Analyse performance metrics to identify areas for improvement and success,
• Provide regular report to senior management on agency's performance including sales result, financials and market trends.

Requirements

• Bachelor's Degree in Business Administration, Public Administration, or related field.
• 5+ years of experience in administrative management
• Proven leadership and management skills
• Excellent communication, organizational, and problem-solving skills
• Proficiency in Microsoft Office and Google Suite
• Experience with budgeting and financial management
• Strong analytical and critical thinking skills
• Experience in the insurance sector a MUST
• Relevant Certifications an added advantage.

Application Closing Date
2nd December, 2024.

How to Apply
Interested and qualified candidates should send their Resume and Cover Letter to: [email protected] using the Job Title as the subject of the mail.

Note: If you're a motivated and organized individual with the relevant skills and experience in the Insurance sector, please submit your application.