Growth and Sales Operations Manager at PressOne Africa

PressOne Africa is an early-stage startup helping entrepreneurs retain their customers, through a centralised voice communication platform. We are on a mission to help entrepreneurs across Africa build more customer-centric businesses. With our business phone systems, entrepreneurs, no matter the size of their business, can handle customer communication like global brands.

We are recruiting to fill the position below:

Job Title: Growth and Sales Operations Manager

Location: Lagos, Nigeria
Job type: Full-time

Description

• We’re looking for an experienced Growth and Sales Operations Manager to take ownership of the critical steps in our sales process: the period between demo scheduled and purchase decision.
• Your goal? To drive high conversion rates with quick responses, data-driven insights, and human-centric selling.

About the Role
Our typical sales process looks like this:

• Lead Generation: Prospects visit our website and fill out a form to talk to sales.
• Demo Scheduling: Prospects receive an email with a link to schedule their demo.
• Demo Stage: Prospects attend the demo.
• Post-Demo Engagement: After the demo, prospects are nurtured via follow-ups using a consultative approach that helps prospects feel confident in their buying decision.
• Your primary responsibility will be to own the prospect journey from demo to decision, ensuring every lead is handled with professionalism, speed, and a human touch.

Key Responsibilities

• Drive Conversions: Take charge of the post-demo journey, ensuring prospects receive timely, helpful responses that build trust and confidence in PressOne.
• Own the Follow-Up Process: Use a data-driven approach to schedule follow-ups, deliver materials, and maintain meaningful touch points with prospects.
• Accelerate Decisions: Use consultative selling techniques to address objections and guide prospects toward confident purchasing decisions.
• Data Obsessed: Log and analyse every interaction to refine our sales process, working towards predictive accuracy of prospect conversions within 10 days.
• Human-Centric Selling: Focus on helping prospects feel understood and supported as they transition from frustration to empowerment, avoiding overly aggressive or impersonal tactics.
• Scale the Sales Team: Once you’ve mastered our process, hire and coach additional sales personnel to meet growing demand.

Requirements
What We’re Looking For:

• Experience in B2B Sales: Proven track record of managing and converting leads in a Hyper Growth B2B environment.
• Quick Responder: You understand the importance of speed in sales and ensure no opportunity is missed.
• Data-Driven Mindset: You’re passionate about tracking data and leveraging insights to improve sales performance continuously.
• Empathy and Communication Skills: You can build genuine relationships with customers, guiding them through their transformation journey.
• Team Leadership: You have experience hiring, coaching and leading a sales team.
• Common-Sense Approach: You prioritise simple, logical solutions that make sense to customers and align with their needs.

Why Join Us?

• Be part of a fast-growing startup with a Silicon Valley-inspired ethos.
• Lead a pivotal stage of the customer journey with measurable impact on growth.
• Collaborate with a data-obsessed, innovative team that values simplicity and common sense in every approach.
• Competitive compensation and long-term career opportunities.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online