Hub Associate at Sendbox Software Technologies Limited

Sendbox is a vibrant and innovative logistics and e-commerce solutions provider, revolutionizing the way businesses and individuals connect to seamless shipping and delivery services. We help merchantswith local, national, and international deliveries atthe most affordable rates. With a commitment to growth and excellence, we are reshaping the logistics landscape in Africa and beyond.

We are recruiting to fill the position below:

Job Title: Hub Associate

Location: Wuse, Abuja (FCT)
Employment Type: Full-time

Job Description

• The Hub Associate (Abuja) will coordinate shipment for deliveries, receive and ingest parcels, complete relevant documentation, and ensure that the items are delivered successfully.
• You will be required to record and report hub-related misdemeanours, escalate parcel issues, and coordinate courier partners, amongst other duties.

Responsibilities

• Attend to walk-in merchants.
• Planning and coordinating inbound and outbound shipments
• Printing and assigning the correct waybill. Every shipment has a special waybill number.
• Communicate with merchants, courier partners, and internal teams to manage and resolve billing and/or rate issues.
• Supervising assigned Dispatch Riders/Courier Partners
• Managing any issues or challenges that arise in day-to-day operations
• Planning and coordinating inbound and outbound shipments
• Implementing process improvements to increase efficiency and reduce costs
• Developing and maintaining relationships with vendors, suppliers, and customers
• Monitoring and optimizing inventory levels
• Ensuring compliance with laid-down procedures and processes
• Escalation of issues, if and when necessary.
• General reporting.

Required Skills and Qualifications

• HND / Bachelor’s Degree in Business Administration, logistics, supply chain, or other related field.
• 3 years of demonstrated experience as a hub/logistics officer/supervisor in logistics, operations, supply chain management, and e-commerce is an added advantage.
• Exceptional interpersonal and communication skills to work effectively with cross-functional teams and stakeholders.
• Excellent written and verbal communication skills.
• Proficiency in MS Office and Google Workspace tools.
• Attention to detail and problem-solving skills
• Ability to thrive in a fast-paced environment

Application Closing Date
16th December, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online