Sanitation Marketing Officer at Action Against Hunger | ACF-International

Action Against Hunger is the world’s hunger specialist and leader in a global movement that aims to end life-threatening hunger for good within our lifetimes. For 40 years, the humanitarian and development organization has been on the front lines, treating and preventing hunger across nearly 50 countries. It served more than 21 million people in 2018 alone.

We are recruiting to fill the position below:

Job Title: Sanitation Marketing Officer

Location: Maiduguri, Borno
Employment Type: Full Time
Programmes: WASH
Reporting to:  Programme Manager
Proposed start date: January 2025

Key Responsibilities

• Conduct proper operational findings on sanitation marketing that are evidence-based on current practices;
• Undertake continuous feedback from the community, vendors, and producers on how to adapt and improve the product and customer satisfaction
• Develop a sanitation marketing strategy based on the 4Ps (Price, Product, Place, Promotion)
• Conduct a market survey, identify goals, and develop a market plan
• Support barrier analysis on the use of latrines through the various options recommended
• Coordinate with local vendors to implement a sanitation marketing approach, improving the quality and sustainability of household latrines.
• Lead the implementation of hygiene promotion activities in communities, health facilities, and schools.
• Implement Menstrual Hygiene Management (MHM) awareness campaigns targeting adolescents, girls, and women of reproductive age.
• Assist the Programme Manager with, and where required to participate in, community mobilization;
• Ensure that all technical work reflects the needs and preferences of different target groups.
• Ensure the provision of tools, equipment, and training to health facility staff on the operation and maintenance of sanitation facilities.
• Organize meetings with community members to develop their sales ability. Work on sales pitches, having structured sales conversations, developing conversations, and closing deal
• Coaching sales teams and working one-on-one on sales;
• Setting up systems to monitor program quality from artisan;
• Identification and sensitization of local artisans on various latrine designs and construction with the signing of an MOU in collaboration with stakeholders;
• Develop an inventory of trained artisans in each community including participating in vendors’ selection;
• Train and build the capacity of Community Health Influencers, Promoters, and Services (CHIPS) and other stakeholders on hygiene promotion and sanitation practices;
• Select and train gender champions from WASH Committees (WASHCOMs) to address gender and protection-related issues and to serve as MHM champions;
• Collaborate with ward development committees and local government units, such as LGA WASH units and RUWASA, to ensure sustainability;
• Assess areas for improvement and record lessons learnt for future activities;
• Design strategy for working territory, setting up sales appointments, scheduling, and mapping territory;
• Ensure implementation of CLTS (Community-Led Total Sanitation), PHAST (Participatory Hygiene and Sanitation Transformation), and CHAST (Child Hygiene and Sanitation Training); methodologies to eliminate open defecation;
• Develop monitoring systems for sales based on controller inputs mot sales (e.g  Number of hours worked per day;  sales calls; sales conversation.  Number of signed contract);
• Work in collaboration with community mobilizers officers in the implementation of a Behavioural Change Communication strategy in relation to sanitation marketing;
• Monitor the construction of subsidized household latrines with high-quality materials that will be durable and cost-effective in terms of maintenance;
• Develop promotion materials to support the selling of products;
• Run workshops and collect feedback on materials;
• Working with local media influencers and advocacy teams to develop material to push the products on social media;
• Develop a dynamic partnership with local celebrities;
• Support production of radio, promotional video, TV, and creative outlets;
• Link promotion with local events.

Position Requirements

• Bachelor's Degree in public and Environmental Health, Social Sciences, Marketing, Water Engineering, Sanitary Engineering, Hydraulics and Water Resource Development, and other related fields;
• At least 3-5 years of experience in hygiene promotion, health education, or community mobilization, preferably within the NGO sector;
• Have a strong understanding of hygiene promotion principles, behavior change communication, marketing, and public health approaches while working with International and National NGOs or Government agencies;
• Experience working with Sales Teams;
• Previous experience in implementing CLTS and sanitation marketing;
• Professional, good organizational capacity, motivated, open, creative, mature, responsible, flexible, and culturally sensitive;
• Microsoft Office software Skills (Outlook, Excel, PowerPoint, Word);
• Willing and able to be based and travel regularly within remote areas, where services are limited;
• Fluency in English, Hausa, Kanuri, and Shuwa languages.

Application Closing Date
21st November, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online