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Service Fulfillment Engineer at ipNX Nigeria Limited - 2 Openings

Posted on Wed 13th Nov, 2024 - hotnigerianjobs.com --- (0 comments)


ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services.

Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals.

We are recruiting to fill the position below:

Job Title: Service Fulfillment Engineer

Locations: Ibadan, Oyo and Port Harcourt, Rivers

Job Summary

  • The Service Fulfillment Engineer is responsible for deploying carrier grade and reliable network infrastructure and services for ipNX enterprise customers in accordance with set SLAs.
  • Will be responsible for planning, directing and coordinating activities required to fulfil and support network services to enterprise customers.
  • These include the management of existing and development of new network infrastructure and systems, as well as overseeing system & network administration tasks.
  • He will also act as the 2nd level contact for customer faults relating to network connectivity & systems by taking ownership of reported customer issues and seeing these problems through to resolution.
  • Your Key support responsibility includes researching, diagnosing, troubleshooting, identifying and implementing solutions to resolve all network connectivity & system issues.

Duties and Responsibilities

  • Install, configure, optimize and maintain network connectivity infrastructure & systems for the ipNX network as well as for enterprise customers as per agreed set standards and SLAs.
  • Safeguard performance, capacity, availability (>99.9%) and quality of the ipNX network by monitoring emerging
  • incidents and initiating preventive actions.
  • Recommend areas of improvements, product enhancements incl. new platforms, features and services that meets present and future needs of the voice communications business.

Requirements

  • BSc in Computer Science / Computer Engineering / IT Related Disciplines (2.1 Upper Credit Minimum)
  • At least 2 years experience within the telecoms space as a Network Communications Engineer
  • Understanding of Communications Networks. Cisco network certification is required
  • Practical Experience with Network Connectivity Devices (Routers & Switches)
  • A good grasp of Wireline & Wireless Installations (Fibre & Ethernet Cabling, IP Planning, RF Planning, Network Design, Installation and Maintenance)
  • High degree of Microsoft Office Suite competence [Bonus: Visio, MSProject].

Application Closing Date
30th December, 2024.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job Title and Location as the subject of the mail.


  

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