Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.






  
          Popular Jobs
Lendha Job Recruitment (4 Positions)

Maersk Line Internship & Exp. Job Recruitment

Premium Trust Bank Graduate Trainee Program 2024

Rotic Aluminium Extrusion Job Recruitment (3 Positions)

Dove Consulting Job Recruitment (6 Positions)

Kartel Energy Job Recruitment (4 Positions)

Zenith Carex International Limited Job Recruitment (9 Positions)

Lily Hospitals Limited Job Recruitment (24 Positions)

Dev-Afrique Development Advisors Job Recruitment (3 Positions)

Easy Way to Success Job Recruitment (3 Positions)

Sunrose Consulting Limited Job Recruitment (3 Positions)

Kama Club Job Recruitment (4 Positions)

Leatherback Job Recruitment (5 Positions)

Nine Stars Limited Job Recruitment (5 Positions)

Dwight Patterson Consultants Job Recruitment (6 Positions)

Raedial Farms Limited Job Recruitment (9 Positions)

Savalor HR Consulting Job Recruitment (3 Positions)

Erisco Foods Limited Job Recruitment (15 Positions)

Softhills Group Job Recruitment (4 Positions)

BBC World Service Job Recruitment

Token Metrics Group Internship & Exp. Job Recruitment (6 Positions)

Henkel Nigeria Job Recruitment

Outcess Solutions Nigeria Limited Job Recruitment (3 Positions)

Sales Force Consulting Job Recruitment (3 Positions)

Uridium Technologies Limited Job Recruitment (3 Positions)

Deloitte Nigeria Job Recruitment (8 Positions)

Interswitch Group Job Recruitment

Group Head of Operations at Smash Technology

Cordros Capital Limited Job Recruitment (15 Positions)

Baker Hughes Internship & Exp. Job Recruitment (7 Positions)

Bave Design Studio Job Recruitment (5 Positions)

Shell Petroleum Development Company (SPDC) Job Recruitment (7 Positions)

Ralds & Agate Limited Job Recruitment (4 Positions)

Bons Industries Limited Job Recruitment (8 Positions)

FiberOne Broadband (FOB) Limited Job Recruitment (3 Positions)

Willers Solutions Limited Job Recruitment (3 Positions)

Atis Limited Job Recruitment (5 Positions)

Fort Knox Outsourcing Job Recruitment (7 Positions)

Commercial Law Firm Graduate & Experienced Job Recruitment (12 Positions)

Rolan Foundation Job Recruitment (3 Positions)

Phillips Outsourcing Limited Job Recruitment (6 Positions)

Zurishaddai Recruitment Agency Job Recruitment (4 Positions)

MBIS International Job Recruitment (8 Positions)

First Bank of Nigeria Limited Job Recruitment (5 Positions)

Lisse Africa Job Recruitment (4 Positions)

HR-EX Consulting Job Recruitment (11 Positions)

Elegante Mall Job Recruitment (7 Positions)

Vantegral Consulting Job Recruitment (3 Positions)

Hplink Travels and Tours Limited Job Recruitment (3 Positions)

Kuda Bank Job Recruitment (5 Positions)


Phone Handler at Excel and Grace Consulting

Posted on Wed 06th Nov, 2024 - hotnigerianjobs.com --- (0 comments)


Excel and Grace Consulting is a key player in financial & business consulting, providing financial advisory services to people and organizations in Nigeria. Endowed with seasoned Consultants in Human Capital Development, Business Development, Accounting, Operations Management, Project management, Banking, Marketing, Brand Development, and so many other fields, Excel and Grace has adequately positioned itself as a solution provider.

We are recruiting to fill the position below:

Job Title: Phone Handler

Location: Benin, Edo
Employment Type: Full-time

Job Summary

  • A Phone Handler is responsible for managing incoming and outgoing calls, providing excellent customer service, and efficiently handling inquiries and requests.
  • This role is crucial in maintaining positive customer relationships and ensuring smooth operations.

Key Responsibilities

  • Promptly answer incoming calls, greeting callers professionally and courteously.
  • Efficiently handle customer inquiries, complaints, and requests, providing accurate and timely information.
  • Troubleshoot customer issues and resolve them effectively, escalating complex issues to appropriate team members.
  • Accurately record and update customer information and call logs in relevant systems.
  • Make outbound calls as needed, such as follow-up calls, sales calls, or survey calls.
  • Transfer calls to the appropriate departments or individuals as necessary.
  • Accurately take and deliver messages to the intended recipients.
  • Follow established callprocedures and protocols to ensure consistency and efficiency.
  • Build and maintain positive relationships with customers through effective communication and problem-solving.
  • Handle customer information with confidentiality and adhere to data privacy regulations.
  • Manage the business social media page.

Qualifications

  • Strong verbal and written communication skills to effectively interact with customers.
  • The ability to listen attentively to customer concerns and questions.
  • The ability to think critically and find solutions to customer problems.
  • The ability to build rapport and maintain positive relationships with customers.
  • Proficiency in using computer systems, including customer relationship management (CRM) software.
  • Ability to manage social media page
  • The ability to accurately record and update information.
  • The ability to prioritize tasks and manage time effectively.
  • The ability to adapt to changing situations and priorities.
  • A positive and can-do attitude.
  • Ability to work remotely with little or no supervision.

Salary
N70,000 - N100,000 monthly.

Application Closing Date
Not Specifed.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] and copy [email protected] using the job title and lcoation as the subject of the mail (eg.,Phone Handler-Benin).


  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *