International Breweries Plc - Our Dream is to bring people together for a better world. Beer, the original social network, has been bringing people together for thousands of years. We are committed to building great brands that stand the test of time and to brewing the best beers using the finest natural ingredients.
Our diverse portfolio of well over 400 beer brands includes global brands Budweiser, Corona and Stella Artois; multi-country brands Beck’s, Castle, Castle Lite, Hoegaarden, and Leffe; and local champions such as Aguila, Bud Light, Jupiler, Klinskoye, Modelo Especial, Quilmes, Skol, and Victoria.
We are recruiting to fill the position below:
Job Title: Credit Control Supervisor
Location: Nigeria
Job Identification: 30072819
Job Type: Full Time
Band: A10
Job Summary
The Key Purpose of this role to manage and reconcile customer accounts by overseeing a credit portfolio of distributors, ensuring accurate payment postings, identifying payment gaps, and resolving customer disputes.
This role also involves tracking outstanding balances, monitoring compliance with credit policies and procedures, and collaborating with internal stakeholders to maintain accurate account records.
Additionally, the position requires facilitating cash collection, coordinating account updates, and supporting legal recovery efforts to uphold financial accountability within the region.
Key Roles and Responsibilities
Account Receivable Management:
Forward customer statements for reconciliation purposes on a monthly or need base.
Generate and Share Aging reports daily from SAP S4Hana with internal stakeholders (sales, credit, CIC, finance, etc)
Manage credit portfolio of Distributors within assigned region.
Customer account review on payment/empties postings, with Sales orders release (Backup) on request.
Identify gaps in payment patterns of my key distributors and propose action to avert them
Customer weekly/monthly account reconciliation
Customer complaints/dispute handling and resolutions.
Payment plan review and negotiation.
Daily cash collection via phone, emails, or written contact with customers
Liaise with GCC to ensure prompt customer payment postings
Provide daily, weekly, or monthly account outstanding balance updates to key distributors.
Ensure Debit and Credit Notes Posting on customers' accounts regularly.
Track Customers on rehabilitation and align with the revenue team on any deduction where necessary, based on agreed terms.
Monitor Customers with Cash Terms on debit and send daily report
Supervise Credit Team Members and ensure adherence to policy.
Recommend Credit Limit adjustment to Credit Manager and GCC team.
Supporting legal recovery by collaborating with sales, legal, and GCC teams on actioned recovery steps.
Review of Customer account creation following necessary documentation and procedures with GCC.
Block, Unblock, Approve, and Reject tasks on the SAP platform daily.
PFBD Tracking by collaborating with the GCC team.
MinimumRequirements
Education:
Minimum of B.Sc / HND in Administration, Finance or any related discipline.
Experience:
2 - 3 years in Administration.
Strong working knowledge of SAP S4Hana ERP
Basic to Intermediate knowledge in Microsoft Excel is compulsory.
Key Attributes & Competencies:
Pro-active and can manage multiple stakeholders
Tactful, patient with good customer service skills
Good analytical and negotiation skills
Pro-active and can manage multiple stakeholders
Capability to drive changes in processes and ways of working.