Operations Manager / Practice Manager at Petcare Animal Hospital

At Petcare Animal Hospital, you’ll be part of a supportive team dedicated to animal welfare and client satisfaction. We offer a professional environment that encourages growth and values contributions toward our mission.

We are recruiting to fill the position below:

Job Title: Operations Manager/ Practice Manager

Location: Lagos

Position Overview

• We are seeking a highly organized, experienced, and dedicated Operations Manager / Practice Manager to oversee the day-to-day administrative operations of our clinic.
• This role is essential for ensuring smooth functioning, optimizing processes, managing staff, and enhancing client satisfaction.

Key Responsibilities

• Operations Management: Oversee and coordinate daily operations to ensure smooth workflow and high-quality patient care.
• Staff Management: Supervise clinic staff, manage scheduling, conduct performance evaluations, and support training needs.
• Financial Oversight: Manage clinic budget, oversee billing and invoicing, track expenseand optimize operational costs.
• Inventory Control: Monitor and manage inventory, including ordering and restocking of supplies and medications.
• Client Relations: Ensure positive client experiences, address any issues or complaints, and work on strategies to improve client satisfaction.
• Compliance & Standards: Ensure all policies, procedures, and protocols comply with veterinary regulations and standards.
• Facility Management: Oversee the maintenance and cleanliness of clinic facilities and equipment.

Qualifications

• Bachelor’s degree (BSc) in Business Administration, Health Management, Veterinary Science, or a related field.
• Minimum 5 years of relevant experience in operations or practice management, preferably in a healthcare or veterinary setting.
• Strong leadership skills with the ability to manage a team and foster a positive work environment.
• Financial acumen, with experience managing budgets and financial processes.
• Excellent communication and problem-solving skills.
• Knowledge of Ikeja and the surrounding area is a plus.

Candidate Requirements:

• Age: 35 years and above
• Location: Must reside in or around Ikeja.

Why Join Us?

• At Petcare Animal Hospital, you’ll be part of a supportive team dedicated to animal welfare and client satisfaction.
• We offer a professional environment that encourages growth and values contributions toward our mission.

Application Closing Date
Not Specified. 

How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job Title as the subject of the mail.

Note: Applications are accepted on a rolling basis until the position is filled.