Sales Support Executive at Lady Biba Business Concept

LadyBiba is a fashion brand dedicated to making women standout as Lady Bosses in a classy and unique way.

We are recruiting to fill the position below:

Job Title: Sales Support Executive

Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Job Summary

• The Female Sales Support role is responsible for assisting customers, maintaining a welcoming store environment, and supporting the sales team in achieving store goals.
• The ideal candidate has a passion for fashion, excellent customer service skills, and is highly organized with a keen eye for detail. Must be living around Lekki environs.

Key Responsibilities
Customer Service:

• Greet customers as they enter, offering a warm welcome and a personalized shopping experience.
• Assist customers in finding items that suit their needs, answering questions, and providing product knowledge.
• Handle customer inquiries with patience and professionalism, ensuring high levels of satisfaction.
• Process transactions at the cash register, including cash, credit, and returns, accurately and efficiently.

Sales Support:

• Support sales associates in reaching store sales targets by assisting in customer engagement and upselling techniques.
• Ensure fitting rooms are clean, organized, and ready for customer use.
• Replenish stock on the sales floor and ensure displays are tidy, visually appealing, and follow merchandising guidelines.

Product Knowledge:

• Stay up-to-date with the latest trends, seasonal product releases, and promotional offers.
• Provide customers with insights and style suggestions based on current fashion trends.

Inventory and Stock Management:

• Assist with receiving, unpacking, and organizing new merchandise.
• Conduct regular stock counts to ensure accurate inventory and restock sold-out items promptly.

Store Maintenance:

• Keep the store clean, organized, and visually appealing at all times.
• Assist with in-store events, promotions, and seasonal decor updates to create a welcoming environment.

Key Qualifications

• Education: High School Diploma or equivalent; experience in retail or fashion is preferred.
• Experience: At least 1 year of experience in retail, sales, or customer service is preferred.

Skills:

• Strong interpersonal and communication skills.
• Ability to work well in a team-oriented, customer-driven environment.
• Proactive with excellent problem-solving skills and attention to detail.
• Knowledge of women’s fashion trends and a passion for style.

Application Closing Date
18th November, 2024.

How to Apply
Interested and qualified candidates should send their Resume to: [email protected] using the Job Title as the subject of the mail.