Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.






  
          Popular Jobs
Canonical Nigeria Job Recruitment (26 Positions)

OptiHuman Consulting Limited Job Recruitment (5 Positions)

Management Solutions for Africa Limited (MS4A) Job Recruitment (4 Positions)

Bonzee Consulting Job Recruitment (3 Positions)

Kredi Bank Graduate & Exp. Job Recruitment (3 Positions)

Large House Limited Job Recruitment (3 Positions)

Lily Hospitals Limited Job Recruitment (22 Positions)

Max Drive Job Recruitment (3 Positions)

Critters Veterinary Centre Job Recruitment (3 Positions)

TailoredTalent Job Recruitment (5 Positions)

Compovine Technologies Limited Job Recruitment (18 Positions)

MelonyPine Fruithub Job Recruitment (10 Positions)

GTI Microfinance Bank Job Recruitment (3 Positions)

ReelFruit Job Recruitment (4 Positions)

LifeBank Job Recruitment (4 Positions)

African Union (AU) Internship & Exp. Job Recruitment (10 Positions)

Atis Limited Job Recruitment (3 Positions)

Brainshare Technologies & Services Nigeria Limited Job Recruitment (3 Positions)

Strongmas Residence Development Limited Internship & Exp. Job Recruitment (6 Positions)

Vines Realty Job Recruitment (7 Positions)

Sunrise Universal Integrated Job Recruitment (7 Positions)

TalentSquare Job Recruitment (6 Positions)

College of Health Technology, Calabar Job Recruitment (4 Positions)

Novella Africa Limited Trainee & Exp. Job Recruitment (9 Positions)

African Union (AU) Internship Program - 50 Openings

JNO Integrated Services Internship & Exp. Job Recruitment (4 Positions)

Maventeq Systems Limited Job Recruitment (3 Positions)

Avetium Consult Limited Graduate Trainee Programme 2025

FactBase Consulting Limited Job Recruitment (4 Positions)

RevenStrat Integrated Services Job Recruitment (3 Positions)

Worknigeria Job Recruitment (7 Positions)

Stackivy Limited Job Recruitment (7 Positions)

Sunic Foods Limited Graduate & Exp. Job Recruitment (4 Positions)

Kartel Energy Job Recruitment (3 Positions)

Afconrecruit Limited Job Recruitment (13 Positions)

Rekrut Consulting Job Recruitment (8 Positions)

ILEOJA Market Place Job Recruitment (5 Positions)

Simba Group Job Recruitment (4 Positions)

Nine Stars Limited Job Recruitment (6 Positions)

Nordica Fertility Clinic Job Recruitment (4 Positions)

Hec Recruit Trainee & Exp. Job Recruitment (16 Positions)

Talents and Skills Africa Consulting Job Recruitment (14 Positions)

Brila Media Limited Internship & Exp. Job Recruitment (4 Positions)

Norrenberger Financial Group Job Recruitment (3 Positions)

WorQulture Internship, Trainee & Exp. Job Recruitment (6 Positions)

Personal Trust Microfinance Bank Limited Job Recruitment (3 Positions)

Pam Care Community Initiative (PCCI) Job Recruitment (4 Positions)

Macden Communications Limited Job Recruitment (4 Positions)

Save the Children Nigeria Internship & Exp. Job Recruitment (5 Positions)

J-Six Group Job Recruitment (8 Positions)


Product Support Officer at a Non-bank Financial Institution - Novella Africa Limited

Posted on Mon 04th Nov, 2024 - hotnigerianjobs.com --- (0 comments)


Novella Africa Limited - Our client, a non-bank financial institution licensed by CBN, is recruiting to fill the position below:

Job Title: Product Support Officer

Location: Lagos
Employment Type: Full-time

Job Summary

  • The Product Support Officer will play a pivotal role in ensuring the seamless development, deployment, and support of products within the organization.
  • Collaborating closely with cross-functional teams, this role is responsible for providing support in managing product requirement documents, supporting pre and post-deployment activities, and monitoring adherence to product policies.
  • Additionally, the Product Support Officer is instrumental in driving market research efforts, analyzing data, and presenting findings to aid decision-making processes

Responsibilities
Collaboration and Support:

  • Work closely with relevant Product team members to provide support services for team projects, ensuring product requirements are accurately implemented.
  • Support pre and post-product deployment activities to facilitate a smooth transition and resolve any issues that may arise.
  • Collaborate with Marketing, Customer Engagement, and Sales teams to provide second-level support aimed at continuously improving the marketing lifecycle.

Documentation Management:

  • Manage product requirement documents (PRDs) to ensure they are up to standard and readily available to all stakeholders.
  • Ensure product models are maintained to meet implementation goals and standards.
  • Monitor and enforce adherence to guiding product policies and goals.

Customer Experience Enhancement:

  • Monitor the customer experience for users of products, overseeing continuous improvements to enhance user satisfaction.
  • Identify and address any issues or concerns raised by customers to improve overall product quality and usability.

Product Portfolio Management:

  • Manage and remove obsolete products from the portfolio to streamline offerings and maintain relevance in the market.
  • Initiate and support market research efforts to gather insights into customer needs, preferences, and market trends.

Analysis and Reporting:

  • Complete all necessary work to support market research needs, including data collection, analysis, and interpretation.
  • Prepare and present reports containing necessary analysis and project insights to key stakeholders.
  • Any other tasks as assigned by the line manager

Requirements

  • Bachelor’s Degree in Finance, Business, or a related field.
  • Proven experience (1- 2 years at least) in a product support role.
  • Having the experience within the financial services sector is an added advantage.
  • Good understanding of financial markets, investment products, and regulatory frameworks.
  • Good analytical, strategic thinking, and problem-solving skills.
  • Exceptional communication and interpersonal skills to collaborate effectively with diverse stakeholders.
  • Ability to manage multiple projects simultaneously and meet tight deadlines.
  • Familiarity with agile development methodologies is an advantage.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *