Relationship Management Officer at Erudite Consulting

Erudite Consulting is a Recruitment firm established in April, 2020. Erudite Consulting has been immensely successful in sourcing for the right candidate to be in an organization team. Keeping pace with organization framework and being on the look for the extremely talented individuals has become ever more challenging. Here is where Erudite Consulting comes into play to bring the best suited talent for your company.

We are recruiting to fill the position below:

Job Title: Relationship Management Officer

Location: Nigeria

Job Summary

• The Commercial Relationship Management Officer is a part of the sales team who builds and maintains relationships with customers, develops, exploits, and consummates sales opportunities, drawing in prospective commercial customers.

Job Purpose

• To contribute to commercial business development, and execution of branch commercial salesplans, to achieve desirable profitability.
• To book quality risk assets and monitor for effective and efficient performance of such loans
• To foster a productive, value-adding relationship between the bank and customers.
• To support the Branch Manager to grow a portfolio of profitable customers in pursuit of specific sales, service, growth, and opportunity targets
• To contribute to a strong customer-focused service culture in the Branch.
• Coordinating sales efforts with marketing programs

Responsibilities

• Execute branch commercial sales strategy reflective of the local market conditions to ensure that sales targets are met. This includes having product knowledge, cross-selling, and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.
• Strong communication and interpersonal skills and the ability to build and maintain relationships
• To focus on driving customer acquisition and growing volumes, in the commercial business in the Bank through the opening of different types of accounts.
• To give feedback to the sales team and product management in market situations on new product/existing product development/upgrade for growing small and medium scale businesses and individuals in our marketing environment.
• Manages and maintains current commercial business relationships and seeks new accounts through sales
• Be actively involved in instilling and maintaining a positive sales environment through education about the Bank’s products and services.
• Effectively convert service recovery to business opportunities and sustain client loyalty.
• Giving sales presentations to a range of prospective customers and engaging in frequent storm
• Visiting clients and potential customers to evaluate needs or promote products and services
• Coordinating sales efforts with marketing programs
• Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement and to maximize profit from that transaction.
• Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards, and mitigate further risks/losses.
• Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to fraud.

Application Closing Date
Not Specified. 

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the job title and location as the subject of the email.