Food & Beverages Manager (Expatriate) at Purplesmith Consulting

Purplesmith Consulting is a recruitment agency, Human Resources Services and Business Consulting Firm.

We are recruiting to fill the position below:

Job Title: Food & Beverages Manager (Expatriate)

Location: Abuja (FCT)
Employment Type: Full-time

Responsibilities
Operational Management:

• Oversee daily operations of all F&B outlets, including restaurants, bars, room service, and banquet facilities.
• Develop and enforce service standards, ensuring high-quality service and guest satisfaction across all dining areas.
• Coordinate with other departments (such as Front Desk, Housekeeping, and Events) to ensure seamless service.

Menu Planning and Collaboration:

• Collaborate with the Executive Chef to design menus that align with guest preferences, seasonal ingredients, and the hotel’s brand.
• Introduce special promotions, holiday menus, and event-specific offerings to enhance the dining experience and boost revenue.
• Stay current with food trends and implement innovative ideas to keep menus fresh and appealing.

Financial Management and Budgeting:

• Develop, monitor, and manage the F&B department budget, ensuring profitability by balancing revenue with expenses.
• Analyze and track F&B costs, including food and beverage costs, labor, and operational expenses, and make adjustments to meet financial targets.
• Forecast revenue and expenses, create financial reports, and identify opportunities to increase profits while reducing costs.

Inventory and Procurement:

• Manage the procurement and inventory of food, beverages, and supplies, ensuring quality standards and timely availability.
• Establish relationships with suppliers to secure high-quality ingredients and negotiate favorable pricing.
• Conduct regular inventory checks to reduce waste, control costs, and ensure product quality and availability.

Staff Trainingand Management:

• Train, and oversee F&B staff, including restaurant managers, servers, bartenders, and banquet staff.
• Create training programs to ensure staff adhere to service standards, guest interaction protocols, and safety regulations.
• Monitor employee performance, provide feedback, and implement initiatives to improve teamwork, service quality, and productivity.

Customer Service and Guest Satisfaction

• Ensure exceptional guest experiences by fostering a service-oriented culture and addressing guest concerns or complaints promptly.
• Gather feedback from guests and use it to make improvements to service, menu items, or other aspects of F&B operations.
• Interact with guests regularly, especially during high-profile events, to enhance customer relationships and loyalty.

Event and Banquet Coordination:

• Work with the events team to coordinate F&B aspects of weddings, conferences, banquets, and special occasions.
• Design customized menus, arrange seating, and ensure appropriate staffing levels for each event to ensure smooth operations.
• Oversee event setups and ensure that food and beverages are served to standard, with high quality and presentation.

Health, Safety, and Hygiene Compliance:

• Implement and maintain hygiene standards across all F&B outlets, ensuring compliance with local health regulations.
• Conduct regular inspections to ensure kitchen and dining areas meet safety and sanitation standards.
• Ensure that all staff follow food safety guidelines, including proper food handling, storage, and waste disposal.

Marketing and Sales Initiatives:

• Develop and execute promotional campaigns and loyalty programs to increase F&B revenue.
• Collaborate with the marketing team to promote F&B services on social media, the hotel website, and through guest communications.
• Work on creating seasonal promotions, packages, or themed events to attract more guests to the hotel’s F&B outlets.

Vendor and Supplier Relationship Management:

• Build and maintain strong relationships with suppliers, ensuring timely delivery of quality ingredients and products.
• Negotiate contracts and manage supplier performance, evaluating pricing, quality, and reliability.
• Monitor market trends and adjust supplier partnerships as needed to meet the hotel's standards and cost requirements.

Strategic Planning and Innovation:

• Develop and implement long-term F&B strategies to enhance guest satisfaction, increase revenue, and improve profitability.
• Stay updated on industry trends, guest preferences, and competitor offerings to ensure a competitive advantage.
• Innovate with new concepts, dining options, or guest experiences to set the hotel’s F&B services apart.

Quality Control and Brand Alignment:

• Ensure that all food, beverages, and service standards align with the hotel's brand and reputation.
• Conduct regular quality control checks, including taste tests, service evaluations, and presentation reviews.
• Work closely with the hotel’s management team to uphold brand consistency and deliver a cohesive guest experience.

Data Analysis and Reporting:

• Analyze sales data, guest preferences, and seasonal demand to optimize operations and tailor F&B offerings.
• Prepare regular reports for senior management on key metrics, including revenue, costs, guest satisfaction, and operational challenges.
• Use data to make informed decisions, improve performance, and meet financial and operational goals.

Application Closing Date
15th November, 2024.

Method of Application
Interested and qualified candidates should send their CVs and a picture to: [email protected] using the job title as the subject of the email.