Transaction Risk Analyst (Gift Cards) at Zabira Technologies

Zabira Technologies is a dynamic platform designed to empower users in the world of digital finance. Our mission is to simplify and enhance the way people interact with cryptocurrencies and manage their digital assets.

We are recruiting to fill the position below:

Job Title: Transaction Risk Analyst (Gift Cards)

Location: Ikeja, Lagos
Employment Type: Full-time

Job Summary

• We are seeking a diligent and proactive Transaction Risk Analyst (Gift Cards) to join our team at Zabira Technologies, specializing in cryptocurrency transactions and gift card trading.
• The ideal candidate will ensure regulatory compliance and company policy adherence by monitoring, analyzing, and investigating transaction discrepancies, with a specific focus on declined gift card transactions.
• They will play a critical role in enhancing security and identifying operational inefficiencies by reviewing CCTV footage and collaborating with relevant departments.

Key Responsibilities

• Compliance Monitoring and Investigation: Regularly monitor gift card transactions to identify and investigate unusual patterns or activities leading to transaction declines.
• Review CCTV footage to analyze transaction points and detect any suspicious activities or procedural breaches.
• Conduct root-cause analyses of declined transactions, collaborating with other departments (such as IT and Customer Support) for insights.
• Risk Management and Reporting: Identify and assess compliance risks related to gift card transactions, proposing corrective actions where needed.
• Generate reports on compliance findings, especially regarding transactions declined by Operatives, and present these to senior management for strategic planning.
• Audit and Surveillance: Regularly audit transaction records and CCTV footage to ensure compliance with company protocols.
• Prepare audit reports and provide recommendations to strengthen transaction processing and prevent potential compliance breaches.
• Collaboration and Support: Work closely with the IT team to generate video records of Operatives to determine issues causing transactions to decline.
• To give assurance to the Management on security and efficiency of transaction processes in line with the company policies and laid-down protocol.

Soft Skills

• Interested candidates should possess a Bachelor's Degree with 1 - 2 years work experience.
• Strong analytical skills with attention to detail.
• Familiarity with CCTV surveillance review processes and compliance monitoring tools.
• Ability to work independently and within a team.
• Proficiency in understanding and interpreting financial transactions and compliance regulations.
• Previous experience in fraud prevention or security monitoring.
• Interested and qualified candidates should send copy of their updated cv to [email protected]

Application Closing Date
5th November, 2024.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.