International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. Established in 1984 by volunteer doctors and Nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in under-served communities worldwide.
We are recruiting to fill the position below:
Job Title: Supervisor, GBV Casework
Location: Bama, Borno
Employment Type: Full Time
Category: Gender Based Violence (GBV)
Job Summary
The Supervisor, GBV Casework will ensure quality provision of GBV case management and psychosocial support services to GBV survivors to conflict-affected and displaced women and girls and survivors of GBV.
The Supervisor, GBV Casework will train, coach, and support GBV Caseworkers and strengthen systems of support for GBV survivors.
To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.
Main Task and Responsibilities
Capacity Building and Service Oversight:
Train GBV Caseworkers, in line with the Inter-Agency GBV Case Management Guidelines and International Medical Corps’ GBV Standards.
Train GBV Caseworkers to respond to child survivors, in line with Caring for Child Survivors of Sexual Abuse
Coach GBV Caseworkers though regular group and individual sessions
Conduct routine case review meetings
Conduct regular supportive supervision sessions for quality assurance and to identify capacity gaps and needs
Develop tailored capacity building plans for GBV Caseworkers, including plans for self-learning.
Support GBV Caseworkers as required to respond effectively to cases, including direct service provision and coordination and advocacy with other service providers.
Oversee distribution of material and cash assistance to survivors and vulnerable women and girls
Support trainings of other service providers who may interact with vulnerable women and girls and GBV survivors.
Contribute to the development and effectiveness of GBV referral systems/pathways.
Human Resources Management:
Recruit and supervise GBV Caseworkers
Create a safe and supportive environment for GBV Caseworkers
Develop support strategies for GBV Caseworkers, foster teambuilding, and support principles of self-care.
Monitoring and Reporting:
Seek and analyse feedback from clients and adapt services accordingly
Oversee post-distribution monitoring
Oversee service documentation
Ensure strict data protection and information-sharing protocols to protect the privacy, confidentiality, and safety of survivors
Contribute to internal and external reports.
Coordination, Advocacy and Representation:
Coordinate regularly with GBV leadership team and participate, as required, in broader team meetings
Mobilize stakeholders to strengthen coordination and safe access to services for survivors
Promote a survivor-centred approach in all internal and external coordination meetings
Organize case management meetings, as required, with other service providers
Coordinate with MHPSS, child protection, health, and other sectors to strengthen integration and referrals
Represent program goals and GBV standards.
Security and Conduct:
Ensure compliance with security protocols and policies
Foster a safe and supportive working environment for all GBV staff and partners
Exemplify core principles of GBV programming, including respect, non-discrimination, responsible use of power, nonviolence, and promotion of gender equality
Contribute to the positive image and overall credibility of the program and organization, notably through adherence to the Code of Conduct and Ethics, including compliance with anti-harassment, safeguarding and PSEA policies
Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.
Job Requirements
Typically, a degree in a related field. An equivalent combination of relevant education and experience may be substituted as appropriate.
Typically, 3+ years of experience working as a GBV caseworker.
GBV Case Management experience required.
Relevant academic experience such as social work preferred.
Demonstrated commitment to core principles of GBV programming, including gender equality and survivor-centered support services.
Familiarity with GBV Case Management standards and tools
Training and facilitation experience
Commitment to championing survivors
Good interpersonal and advocacy skills
Very good listening and communication skills
Familiarity with government and NGO service providers preferred.
Ability to exercise sound judgment, remain flexible, and apply experience and guidance to evolving challenges.
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