Canonical - We deliver open source to the world faster, more securely, and more cost-effectively than any other company. We develop Ubuntu, the world’s most popular enterprise Linux from cloud to edge, together with a passionate global community of 200,000 contributors. Ubuntu means 'humanity to others. We chose it because it embodies the generosity at the heart of open source, the new normal for platforms and innovation. Together with a community of 200,000, we publish an operating system that runs from the tiny connected devices up to the world's biggest mainframes, the platform that everybody uses on the public cloud, and the workstation experience of the world's most productive developers. Secure and reliable, elegant and intuitive, and open for innovation - Ubuntu is the future of open source, which is why it's the fastest-growing Linux in the world despite already being the most widely deployed.
We are recruiting to fill the position below:
Job Title: Global Alliances Revenue Operations Manager
Location: Lagos
Job Description
As a Revenue Operations Manager you will partner with Canonical’s executive team across sales, business development, customer success, marketing, product management, commercial systems, delivery, finance and legal and provide a focal point to drive improvements.
This position requires an analytical approach, a keen eye for detail and the ability to drive process and system improvement.
Responsibilities
What your day will look like:
Deliver precise, scalable revenue operations for business conducted through alliances and indirect channels
Develop and lead a team of revenue operations analysts in driving critical partner processes and providing daily operational support and enablement to sales, partners, and cross-functional teams for all partner related issues
Instrument, measure and improve processes across the entire revenue operations spectrum for alliances and partners
Deliver metrics and reporting to monitor and improve the operational effectiveness of critical channel and partner processes, including onboarding, deal registration and certification. Use this data to drive insight, manage channels, improve productivity and agree and implement actionable change with executive management through regular sales and business reviews.
Oversee our partner portal, distributor store and other sales technology and processes, driving automation and process improvements and partnering with our commercial systems engineering team to continuously improve business systems and integration
Lead the introduction to channels of new products, pricing, packaging and bundling through systems that are easy for our partners to navigate and quote
Drive data quality in our alliance and partner tools, through order processing, new hire training, process documentation, reporting and data cleansing
Lead and enhance our commercial review process for evaluating and steering alliance and partner sales opportunities
Own the commission plan and lead the process for setting goals, evaluating and paying against that plan for alliance and partner sales and business development teams.
Requirements
What we are looking for in you:
Undergraduate Degree in a related field, or a compelling narrative about your alternative path
An exceptional academic track record from both high school and university
Drive and a track record of going above-and-beyond expectations
Experience operating in a senior leadership role, driving effectiveness of channel and alliance partnerships, ideally within a similar technology subscription-based business
Track record of providing insight through robust technology platforms, data, analytics, compensation systems and processes to deliver excellent revenue operations
Deep understanding of working in a global, multicultural organisation including managing a team of direct reports remotely in different time zones
A thoughtful systematic approach, skill in measuring, identifying and delivering systems and processes that ensure repeatable, scalable outcomes
Comfort with commercial pressure, and the ability to put revenue teams under appropriate performance pressure
Organisational skills and the ability to interact and work with stakeholders within all levels of the organisation
Communication and negotiation skills to achieve buy-in to priorities from key stakeholders
Fluent in business English (written and spoken)
Willingness to travel internationally up to 4 times a year for company events