Protection Officer at Smiling Hearts Initiatives International

Smiling Hearts initiatives international  is a humanitarian non-governmental, non profit organization founded in Nigeria, Borno state Maiduguri and has been in operation since 2016 as Zumunchi Hearts Initiatives International before its official registration with CAC on 10th October 2018 as Smiling Hearts Initiatives International.

We are recruiting to fill the position below:

Job Title: Protection Officer

Location: Borno

Key Responsibilities

• Provide support to logistics operations and activities, following standard processes and facilitating, directly or indirectly, the effective delivery of food assistance to beneficiaries.
• Support timely ordering and delivery of commodities and supplies to authorised partners and destinations.
• Support management of logistics vendors’ contracting activities including performance monitoring and measurement.
• Respond to a variety of technical queries/requests for support, following standard processes, and obtaining guidance as required, to ensure timely and accurate resolution of all enquiries with a high standard of client service mind-set.
• Contribute to budget preparation, monitoring and revision for all delivery modalities, ensuring adherence to relevant procedures and in compliance with corporate standards.
• Assist in monitoring inventory management processes to track trends and account for the inventory status from source to beneficiary.
• Assist in management of commodity accounting data quality and integrity.
• Support operational pipeline analyses, assessments and operational planning for all delivery modalities.
• Process documentation for execution of logistics operations (e.g. customs clearance, invoice verification), take appropriate actions to resolve operational issues escalating various issues to the supervisor.
• Liaise with internal and limited number of external stakeholders to support efficient logistics operations management.
• Provide guidance to other support staff, in order to assist them in completing standard tasks to agreed standards and deadlines.

Knowledge and Experience 

• Bachelor's Degree in Logistics/Supply chain Management, Social Sciences, or any related field.
• Experience working in humanitarian or development projects in challenging environments, preferably in North East Nigeria.

Application Closing Date
8th November, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online