CareOne Clinics is a patient-focused healthcare provider dedicated to delivering high-quality, accessible, and affordable medical services. Our mission is to provide exceptional, personalized care in a compassionate and professional environment. We offer a wide range of healthcare services, from primary care and preventive medicine to chronic disease management, always putting the patient's needs at the forefront of everything we do.
We are recruiting to fill the position below:
Job Title: Business Development Executive
Location: Lekki, Lagos
Employment Type: Full-time
Position Summary
This role will play a critical part in driving new business within the outpatient clinic care market, with a primary focus on increasing CareOne's client base and strategically growing our book of business in a specific region. Joining CareOne, you will immediately adopt ownership of an existing portfolio of customers and will be responsible for building and maintaining relationships with key stakeholders, identifying upsell opportunities within both products and service categories, winning new outpatient clinic business and ensuring targets and satisfaction levels are met.
Job Descriptions
Build relationships with prospective clients
Work closely with the organization’s Clinical Lead and MD Operations to create an integrated approach to service transformation and business development.
Identify and Maintain business risk opportunities in the healthcare sector and consistently contact existing clients
Analyse the market and establish competitive advantages
Formulate an effective customer call strategy to maximize opportunities within the territory
Travel within the designated territory as required to assess prospects and connect with customers
Manage and retain relationships with existing clients and facilitate the transition of any new client connections to maintain day-to-day interactions
Possess an in-depth knowledge of our full line of product and service offerings in order to present our value proposition to multiple levels throughout potential accounts
Identify, map and match business strengths to the needs of clients
Prepare business proposals that focus on CAREONE's competitive advantage and value propositions to present to prospective clients
collaborate with other teams to align Business Development plans with the corporate goals
Engage in contract negotiation with account prospects and existing customers
Conduct market research for business opportunities and viable income streams
Keep abreast industry trends and competitor products to monitor the potential business impact
Assist in portfolio management of current customers and drive upsell opportunities
Produce reports on the successes and areas requiring development in conjunction with the MD Operations, constantly review all activities, targets, and strategies in order to maximize results
Having regular reviews with the customers/clients to monitor performance whilst documenting the information obtained.
Developing and agreeing suitable marketing campaigns
Assist with various reporting tasks, administration and projects, maintaining confidentiality at all times.
Developing a wide and strategic approach to customer satisfaction, and customer liaison. This includes but not limited to ensuring consistent and value-based presentation of the organization’s services to customers and a defined focus on the collection of business intelligence.
Other duties as assigned by MD Operations, Medical Director, or Board of Directors
Job Requirements
Bachelor's Degree in Sales, Marketing or Business Management experience
0-2 years of industry/clinical experience
Strong negotiation skills
Experience with the design and implementation of business development strategies
Strong conflict resolution capabilities
Excellent verbal and written communication skills and proven ability in organizational discipline
Possesses self-motivation and the ability to motivate and engage a team towards clear outcomes
Strong presentation skills with value-based selling confidence
Outstanding computer-based skills; Microsoft Office, etc
Must have excellent relationship-building skills
Demonstrated ability to manage tight deadlines and focus to complete high-quality work.