Senior Business Manager at Finicky Clean Limited

Finicky Clean Limited is an indigenous company that has distinguished itself in the cleaning service industry. We engage in general cleaning of corporate offices, resident homes, hotels, shopping malls, industrial complexes, school complexes as well as the post construction sites just to mention a few.

Our well trained staffs and professionals are well equipped and provide innovative technological solutions to meet the needs of our individual and business clients. We pride ourselves to providing excellent and quality cleaning services to meet our clients varying needs. We have the right cleaning package for you regardless of your budget. We also pay attention to the minute details.

We are recruiting to fill the position below:

Job Title: Senior Business Manager

Location: Ikoyi, Lagos
Employment Type: Full-time

Core Job Responsibilities

• Strategic Planning: Develop and implement business strategies that align with company goals. Identify growth opportunities, set objectives, and prioritize initiatives to expand the business and increase profitability.
• Business Development: Lead efforts to acquire new clients, manage relationships with key accounts, and create strategies for customer retention. Oversee proposal development and participate in contract negotiations.
• Financial Oversight: Manage the company’s financial performance, including budgeting, forecasting, and setting financial targets. Track revenue, costs, and profitability, and ensure resources are allocated effectively to maximize ROI.
• Operations Management: Oversee high-level operations, ensuring service quality, efficiency, and consistency across all client sites. Work closely with the Operations Manager to optimize workflows and enhance productivity.
• Client Relationship Management: Serve as the main point of contact for high-profile clients, addressing their needs, gathering feedback, and ensuring customer satisfaction to maintain strong partnerships.
• Team Leadership and Development: Manage and support the leadership team, including hiring, training, and development initiatives to build a strong, capable workforce. Promote a positive company culture focused on performance and quality.
• Market Analysis and Competitive Strategy: Analyze market trends, identify competitive threats, and adapt the business model as necessary. Use insights to improve service offerings, pricing models, and marketing approaches.
• Performance Monitoring and Reporting: Set and monitor KPIs for financial performance, client satisfaction, and operational efficiency. Regularly report to executives or stakeholders on progress, successes, and areas for improvement.
• Policy and Procedure Development: Develop and implement company policies and procedures that promote efficiency, safety, and regulatory compliance. Ensure all practices align with industry standards and customer requirements.
• Risk Management: Identify and mitigate potential risks related to client satisfaction, service delivery, financial stability, and workforce availability. Develop contingency plans and continuously monitor for emerging risks.
• Marketing and Brand Management: Oversee branding and marketing initiatives, working with the marketing team to build brand awareness and improve the company’s reputation within the industry.
• Project Oversight: Oversee special or large-scale projects, such as national accounts, high-profile post-construction cleanups, or expansion initiatives, ensuring they meet timelines, budgets, and client expectations.
• Innovation and Process Improvement: Promote a culture of continuous improvement, encouraging innovative ideas and technologies that enhance efficiency, reduce costs, and elevate service standards.
• Vendor and Supplier Management: Manage key vendor relationships to ensure reliable supply chains, negotiate favorable contracts, and address any performance issues promptly.

Application Closing Date
12th November, 2024.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.