R-Jolad Plus is a Multi Specialist care provider offeriing a wide range of specialist services using some of the latest technologies to produce the best clinical outcomes for their patients, sister Hospital R-Jolad Hospital limited, a leading private healthcare providers in Nigeria and West-Africa.
We are are recruiting to fill the position below:
Job Title: Medical Administrator
Location: Lagos
Job Type: Full time
Job Summary
To assist the medical director and team in the execution of various administrative operations of the hospital, including collaborating with various departments to optimize workflow and ensure compliance with healthcare regulations.
Duties will include, but are not limited to: analysis of clinical data and generation of strategy reports, including tracking of mortalities, outcomes, complaint resolution, and compliance with SOPS and institutional policies and guidelines.
Function as a key team member to assist the medical director with preparations related to Safecare assessments and international hospital accreditation.
Drafting, reviewing, and evaluating compliance with institutional policies, SOPS, and guidelines.
Oversight of hospital clinical governance teams as delegated by the medical director.
Core Working Relationships / Key Stakeholders:
Internal:
Medical Director, physicians and nurses of all cadres, clinical administration
team, director of training, patient care advocacy team, laboratory and
pharmacy personnel, COO
External:
Patients, Locums consultants, health care agencies and accreditors, and suppliers of
medical and non-medical equipment and consumables
Accountabilities:
Shall work with and under the supervision of the medical director.
Key Responsibilities
Assist the medical director in developing and implementing institutional guidelines and policies for the R-Jolad system to harmonize clinical practice and drive revenue.
Assist with the management of consultant and specialty clinic schedules and rosters.
Support the recruitment process for new lines of service.
Collate, organize, and analyze clinical, and operational data related to the outcome of care, such as mortalities, falls, hospital-acquired infections, etc.
Draft and review the implementation of standard operating procedures (SOPs) and quality processes with the medical director.
Work closely with clinical quality to implement practice guidelines and innovative solutions.
Support the medical director with administrative tasks as required.
Stand in with external agencies such as the Association of Private Healthcare Practitioners.
Any other duties assigned by the Medical Director.
Qualifications and Competencies
A Degree in Medicine (MBBS) or Nursing (BNSC) is required, along with a valid medical or nursing license.
Additional qualifications in healthcare administration, public health, or business administration may be preferred.
Previous experience in a similar administrative role within a healthcare setting is highly desirable.
Strong understanding of medical terminology, healthcare regulations, and industry standards.
Strong communication and interpersonal skills.
Ability to prioritize tasks and manage multiple responsibilities simultaneously.
Sound decision-making and problem-solving abilities.
Knowledge of healthcare administration principles.
Proficiency in computer software applications commonly used in healthcare administration, such as electronic medical records systems and Microsoft Office Suite.
Experiences:
Prior clinical experience
Familiarity with the healthcare financing landscape in Nigeria is an added advantage
Experience with clinical administration and operations
Key Skills:
Good time management and punctuality
Excellent communication skills
Analytical and problem-solving skills
Ability to follow policies and procedures
Professional demeanor
Proficient use of Microsoft office and outlook
Ability to work as a team member and autonomously
The ability to build a rapport with patients from a variety of
backgrounds and communicate with their relatives and caregivers.
Project management skills.
Personal Qualities:
Polite and confident
Flexible, cooperative and able to multitask
Positive, self-motivated and forward-thinking
High levels of integrity and loyalty
Sensitive and empathic
Attention to detail.
Deliverables:
These are to be submitted to the medical director as required.