Concierge at a Reputable Company

A Reputable Company is recruiting suitable candidate to fill the position below:

Job Title: Concierge

Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Job Description

• As the Concierge, you will be the first point of contact for our customers, providing a warm and welcoming atmosphere.
• Your role will be to ensure every customerfeels valued and receives the highest level of service.
• You will be responsible for attending to customer needs, managing special requests, and creating a seamless and memorable shopping experience.

Key Responsibilities

• Greet and assist customers as they arrive, ensuring they feel comfortable and attended to.
• Provide information on products, services, and in-store events.
• Handle customer inquirieswith a professional and friendly demeanor.
• Manage special requests.
• Coordinate with sales associates and management to ensure a smooth flow of operations on the sales floor.
• Assist with store events.
• Stay informed about fashion trends and our latest collections to provide knowledgeable advice.
• Maintain a well-organized and inviting reception area.
• Address customer concerns and complaints, ensuring issues are resolved swiftly and satisfactorily.
• Build and maintain relationships with high-value clients to ensure repeat business.

Qualifications

• Previous experience in a concierge, customer service, or luxury retail role is preferred.
• Excellent interpersonal and communication skills.
• Ability to manage multiple tasks and remain calm under pressure.
• Impeccable grooming and presentation standards.
• Strong problem-solving skills and attention to detail.
• Flexibility with working hours, including weekends and holidays.
• Proficiency in multiple languages is a plus.

Salary
N100,000 monthly.

Application Closing Date
8th November, 2024.

How to Apply
Interested and qualified candidates should send their CVs to: [email protected] using "Concierge" as the subject of the mail.