Head of Sales (Wealth Management) at the Concept Group

The Concept Group is a holding company for companies established in 1992. Subsidiaries under the Group include: Rosabon Financial Services - Nigeria’s Leading Financial Intermediary and Equipment Leasing Company, Concept Nova - Bespoke Enterprise IT Solutions Company,Percy Aitkins - Bureau De Change.

We are recruiting to fill the position below:

Job Title: Head of Sales (Wealth Management)

Location: Lagos
Employment Type: Full Time

Scope and Impact

• The Head of Sales will play a pivotal role in refining and optimizing the sales processes, enhancing team performance, and ensuring that the department consistently meets and exceeds targets.
• This role requires an innovative leader capable of developing and implementing strategic initiatives to optimize sales operations across all regions.
• The ideal candidate will not only understand the product offerings but will also streamline the recruitment and training of high-performing sales teams to ensure departmental success.

Job Summary

• The ideal candidate should have a passion for improving sales efficiency and must be adept at transforming processes to achieve better performance across teams.
• Key responsibilities include overseeing daily operations, optimizing lead conversion, analyzing growth trends, and continuously improving the sales process.
• The candidate will also be responsible for managing recruitment and staffing to ensure the sales team is equipped to meet targets.
• This role is not limited to candidates with experience in the financial industry, but rather someone who can quickly grasp the company's products and processes and drive a performance-oriented sales culture.

Duties & Responsibilities
Productivity:

• Optimizing Sales Processes: Streamline sales processes to enhance efficiency and reduce turnaround time for wealth management related activities.
• Performance Monitoring: Regularly monitor and analyze key performance indicators (KPIs) to identify areas for improvement and ensure sales teams are meeting targets in wealth management.
• Sales Strategy Development: Collaborate with stakeholders to develop and implement sales strategies aimed at increasing productivity and maximizing sales opportunities in wealth management.
• Lead Management: Manage the Lead Management System (LMS) and implement optimal conversion strategies to enhance lead generation and conversion rates for wealth management.
• Process Improvement: Identify, develop, and implement process changes aimed at improving customer satisfaction and sales efficiency in wealth management.
• Sales Incentive Programs: Develop and implement monthly sales incentive programs to motivate sales teams and drive results in wealth management.
• Competitor Analysis: Conduct competitors' analysis to identify market trends and recommend strategies for driving sales in wealth management across all regions.

Leadership:

• Team Motivation: Motivate and inspire wealth management teams to achieve their goals and objectives, fostering a culture of high performance and continuous improvement.
• Training and Development: Provide ongoing training and development opportunities to equip wealth management teams with the necessary skills and knowledge to succeed.
• Performance Management: Manage and evaluate the performance of wealth management teams, providing feedback and coaching to support their growth and development.
• Policy Advocacy: Intervene in policy modifications and amendments deliberation with stakeholders to advocate for policies that support sales performance in wealth management.
• Client Experience Management: Escalate negative client experience issues that affect the brand position, ensuring high standards of service delivery are maintained in wealth management.
• Interdepartmental Collaboration: Collaborate with other departments to ensure effective team flow and alignment of objectives, fostering a cohesive and supportive work environment specific to wealth management.

Manpower Planning:

• Workforce Planning: Forecast, plan, and maintain manpower for wealth management teams across all regions, ensuring adequate staffing levels to meet business demands.
• Recruitment: Lead recruitment efforts with Talent Acquisition team to attract top talent, utilizing effective hiring strategies to build high-performing sales teams in wealth management.
• Performance Tracking: Monitor the activities of wealth management teams and track performance against targets, implementing corrective actions as necessary to ensure high delivery standards.
• Appraisals and Mentoring: Conduct appraisals and team mentoring sessions to support the professional development and growth of wealth management team members.
• Regional Performance Visits: Conduct regional performance visits to assess performance, provide support, and drive performance improvement initiatives specific to wealth management.
• Salary Workouts: Work with the Human Resource department to prepare and compute monthly salary workouts for wealth management teams, ensuring accuracy and adherence to company policies and procedures.

Key Performance Indicators (KPIs)

• Sales volume growth and revenue generation
• Efficiency improvements in sales processes
• Rate of successful recruitment and retention of sales talent
• Customer satisfaction and retention rates.

Qualifications

• HND / BSc / MSc in a related field
• 7 years+ of progressive experience in sales andmarketing domain, preferably in the financial sector
• Professional training/certification/membership will be an added advantage
• Proven experience in driving process improvements and optimizing team performance
• Demonstrated ability to recruit and build high-performing sales teams
• Strong analytical skills and a results-oriented mindset
• Experience in sales management, preferably with a track record of meeting or exceeding targets.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their Application to: [email protected] using the Job Title as the subject of the mail.