Fronk Desk Officer at Karbak Ventures Limited

Karbak Ventures Limited (ISO NG19/90729) is an Engineering, Procurement and Construction Company, with approximately two decades of experience in Electro-Mechanical Projects for FMCG companies in West and East Africa. We have vast experience with plant/equipment installation of numerous sizes and complexity and we pride ourselves in the vast capacity built over the years in providing design, procurement and installation support to numerous FMCG firms such as Coca-Cola, Nigeria Breweries, Guinness, Friesland, PZ Wilmar, Murzah Wilmar (Tanzania), Kasapreko (Ghana), etc. and supports for OEMS such Sidel, KHS, Krones, Pentair, etc.

We are recruiting to fill the position below:

Job Title: Fronk Desk Officer

Location: Lagos
Employment Type: Full-time

Responsibilities
Reception Duties:

• Welcome and greet visitors, employees, and clients professionally.
• Manage visitor sign-in process and issue visitor badges.
• Direct visitors to appropriate departments or meeting rooms.
• Handle incoming calls and route them to appropriate personnel.
• Maintain lobby/reception area appearance and cleanliness.
• Monitor visitor access and maintain security awareness.

Administrative Support:

• Manage incoming and outgoing mail/courier services.
• Schedule and coordinate meeting rooms.
• Maintain office supplies inventory for reception area.
• Support basic office administrative functions.
• Process taxi/transport requisitions.
• Handle food delivery and catering coordination for meetings.
• Maintain employee/visitor parking arrangements.

Communication & Coordination:

• Respond to general email inquiries.
• Coordinate with facilities management for maintenance issues.
• Notify employees of visitor arrivals.
• Maintain updated employee directory.
• Handle emergency protocols and procedures.
• Coordinate with security personnel as needed.

Documentation & Systems:

• Maintain visitor logs and security records.
• Update reception procedures and manuals.
• Manage conference room booking system.
• Handle basic IT troubleshooting for visitor internet access.
• Maintain reception area equipment (printers, scanners, etc.)

Required Qualifications

• Education & Experience.
• Minimum OND or Bachelor's degree preferred.
• 1-2 years of experience in front desk or customer service role.
• Proficiency in MS Office Suite (Outlook, Word, Excel).
• Experience with visitor management systems preferred.

Skills & Competencies:

• Excellent verbal and written communication skills.
• Professional phone etiquette.
• Strong organizational and multitasking abilities.
• Customer service orientation.
• Attention to detail.
• Problem-solving skills.
• Basic technical troubleshooting abilities.

Salary: N70,000 - N100,000 monthly.

Application Closing Date
30th October, 2024.

How to Apply
Interested and qualified candidates should send their updated resume to: [email protected] using the job title as the subject of the mail.