Sales Representative / Customer Service Representative at Kuddy Cosmetics

Kuddy Cosmetics, a beauty company that sells all type of skincare products, is recruiting to fill the position below:

Job Title: Sales Representative / Customer Service Representative

Location: Tradefair,  Lagos
Employment Type: Full-time

Job Summary

• We are seeking a highly motivated and customer-focused Sales Representative / Customer Service Representative to join our dynamic team
• You will be responsible for driving sales while also ensuring an exceptional customer experience.
• If you are passionate about building relationships with clients,and dedicated to providing top-tier customer service, we encourage you to apply!

Key Responsibilities

• Identify and engage prospective customers, both online and in-person, to drive sales.
• Build and maintain strong relationships with customers by understanding their needs and offering tailored solutions.
• Present and sell products and services, effectively communicating their benefits and value.
• Handle customer inquiries, resolve complaints, and provide timely support through various communication channels (phone, email, in-person).
• Process orders and transactions accurately, ensuring a smooth and efficient customer experience.
• Provide after-sales support to ensure customer satisfaction and address any post-purchase concerns.
• Maintain up-to-date product knowledge and stay informed about company promotions, services, and policies
• Keep detailed records of sales activities and customer interactions in the CRM system.

Key Requirements

• Educational Qualification: High School Diploma, Associate’s Degree, or Bachelor’s Degree].
• Experience: Minimum of 2 years of experience in sales, customer service,
• Excellent communication and interpersonal skills, with the ability to engage and build rapport with customers.
• Proven sales abilities and a customer-first attitude.
• Strong problem-solving skills and the ability to handle customer complaints effectively.
• A positive and friendly demeanor with a strong work ethic.
• Familiarity with CRM software and basic knowledge of sales tracking systems.

What We Offer

• Salary: N70,000 - N100,000 Monthly.
• Competitive base salary with commission and bonuses.
• Comprehensive training and development programs.
• Opportunities for career growth and professional advancement.

Application Closing Date
4th November, 2024.

How to Apply
Interested and qualified candidates should send their Resume and Cover Letter to: [email protected] using "Sales Rep/Customer Service Application" as the subject of the mail.

Note: If you are passionate about sales and providing excellent customer service, we’d love to hear from you!