Ticketing / Reservation Officer at Nosagie Holdings

Nosagie Holdings is an indigenous registered company, having its headquarters office located in Benin City, Edo State. It provides EPIC and Project Management Services for the Offshore/Onshore Oil & Gas, Refining and Petrochemicals Industries.

We are recruiting to fill the position below:

Job Title: Ticketing / Reservation Officer

Location: Benin, Edo
Employment Type: Full-time

Responsibilities

• Assisting and advising customers who may be choosing from a variety of travel options.
• Making reservations for customers based on their various requirements and budgetary allowances.
• Checking the availability of accommodation or transportation on the customers’ desired travel dates.
• Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
• Processing payments and sending confirmation details to customers.
• Sorting out any issues that may arise with bookings or reservations.
• Selling and promoting reservation services.
• Answering any questions customers might have about the reservation process.
• Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
• Providing support to customers who may need to amend or cancel a reservation.

Requirements

• Candidates should possess a B.Sc / HND with 3-10 years experience.
• Certified travel associate (CTA) or certified travel counselor (CTC), preferred.
• Experience working in sales or public relations, preferably in the hospitality or travel industries.
• Proficiency with Local and International Ticketing Software
• Customer-service experience.
• Excellent written and verbal communication skills.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.
• Proficient in microsoft office suite.
• Data entry experience.
• Flexible working hours.

Application Closing Date
31st October, 2024.

How to Apply
Interested and qualified candidates should send their Resume to: [email protected] , [email protected] using the Job Title as the subject of the email.