Credit Officer at a Startup Microfinance Bank - Amy Consulting

Amy Consulting - Our client, a startup Microfinance Bank, is recruiting to fill the position below:

Job Title: Credit Officer

Location: Lagos
Employment Type: Full Time

Job Summary

• We are currently in need of a Credit Officer who will be responsible for building profitable sales of the company’s products and services to new and existing customers, achieving the revenue target set by the Head, Business Development.

Job Responsibilities

• Build a rich pipeline of customers and ensure month-on-month growth of customer acquisitions, revenue and retention.
• Preparing presentations, proposals and sales contracts to range of prospective clients.
• Obtaining deposits and balance of payments from clients.
• Achieve customer acquisition, revenue, ARPU (Average Revenue Per User) and retention target.
• Acquisition of subscribers from corporate, public, SME organizations within allocated sector/regions.
• Promote our customer value propositions to the target customers through effective engagements and ensuring product availability within the consumer reach and gaining market share from the competition.
• Expedite resolution of all customer complaints to maximize satisfaction and manage monthly churn at 2%.
• Engage customers leads through cold calls, digital marketing, email marketing and prospective visitations.
• Timely rendition of weekly and monthly report of sales performance to the supervisor.

Key Result Area (KPIs-Outcomes)

• Build a rich pipeline of customers.
• Sales Targets (Deposits & Loans Incremental Revenue Generation).
• Quality Customer Acquisition.
• Customer Retention.
• Prompt submission of weekly and monthly report on sales performance to Supervisor lead & management.
• Speedy conversion of potential request on loans and deposits.

Education and Experience

• Minimum of 5 years work experience in trade marketing, consumer marketing and product development in the financial sector.
• Bachelor’s degree in Marketing or related fields.
• Ability to work with minimal supervision.
• Good analytic, report writing and problem-solving skills.
• Good understanding of business process.

Key Skills and Competencies:

• Having a strong sales mentality
• Running lead generations campaigns
• Professional in appearance and demeanor
• Strong customer service skills
• Ability to generate new ideas.

Application Closing Date
31st October, 2024.

How to Apply
Interested and qualified candidates should send their most up-to-date resume to: [email protected] using the Job Title as the subject of the mail.

Note

• This position is open to qualified candidates only.
• This recruitment process will be completed within 2 weeks of the deadline. If you have not been contacted within this period, please assume on this occasion that you have not been shortlisted. Unfortunately, we are unable to offer feedback to candidates who have not been shortlisted for interviews.