Collection and Recovery Agents at Altara Credit Limited (3 Openings)

Altara Credit Limited (“Altara”) is a Nigerian consumer and business services venture. Our core value proposition is to improve the quality of life for the average Nigerian by driving financial inclusion. Altara is built on serving the underbanked and the otherwise financially excluded.

We are recruiting to fill the position below:

Job Title: Collection and Recovery Agent

Location: Abeokuta, Sagamu and Ijebu-Ode, Ogun
Employment Type: Full Time
Working Hours: Monday - Saturday

Job Summary

• We're seeking a skilled and experienced Collection and Recovery Agent to join our team.
• The successful candidate will be responsible for collecting payments, negotiating payment plans, and recovering outstanding debts.
• The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to thrive in a fast-paced environment.

Key Responsibilities

• Collect payments and resolve outstanding balances via phone or in-person visits
• Negotiate payment plans and settlements with customers
• Investigate and resolve customer disputes and queries
• Maintain accurate records of customer interactions and payments
• Identify and escalate potential fraud cases
• Meet and exceed monthly collection targets
• Collaborate with internal teams to resolve customer issues and improve processes.

Requirements

• Bachelor's Degree or equivalent
• 2+ years of experience in collections and recovery
• Excellent communication and negotiation skills
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced environment and meet deadlines
• Proficiency in Microsoft Office
• Strong attention to detail and organizational skills.

Application Closing Date
31st October, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• If you're a motivated and results-driven professional with excellent communication skills, Available to resume Immediately and close proximity to the Mainland, please apply.
• Only experienced and qualified candidates will be contacted.