Ecosystem Coordinator at Tiko (Formally Triggerise)

Tiko (previously known as Triggerise) believes in a world where all youth have the power to choose where, when, and how they meet their sexual reproductive health needs. Our digital platform delivers scalable and verifiable sexual reproductive health services for young people in 5 main markets in Sub Saharan Africa - Kenya, Ethiopia, Uganda, South Africa and Burkina Faso. We work together with local communities and use nudges like reminders, discounts, and reward points to encourage our users to access and use sexual and reproductive health services. We also support our users in becoming micro-entrepreneurs and adding value to their economies.

We are recruiting to fill the position below:

Job Title: Ecosystem Coordinator

Location: Abuja
Employment Type: Full-Time

Job Description

• The Ecosystem Coordinator will work closely with all actors across Tiko Ecosystems to tackle any first line non-technical questions that they may have.
• You will visit ecosystems across the country to do regular in-person check ups with actors.

Responsibilities

• Mapping and setting up new Tiko ecosystems and finding and contracting all new actors 
• Responding to questions asked by actors across ecosystems via phone, internet and other sources. You'll solve any issues within your capabilities and escalate any other issues to the right internal team. 
• Ensuring that branding has been done correctly at each actor, and providing support where you identify compliance issues.
• Coordinating activities with other field teams to ensure that work runs smoothly and effectively. 
• Identifying, preventing and responding to, and mitigating any kind of fraud in any ecosystem that you work in. This will involve flagging and reporting any suspicious activity or breaches of our code of conduct and standard operating procedures. 

About you:

• You are tech-savvy and proficient in mobile, messaging and use of applications. You have brilliant interpersonal skills and are able to work well in a team.
• You're a problem solver, who has the ability to innovate and improve the way that work is done. 

Requirements

• Based in Abuja, Nigeria (Mandatory).
• A degree or relevant working experience in a similar field.
• Experience in Mental Health, HIV, Sexual Reproductive Health (SRH) programming, whether in clinical or program settings.
• 2-3 years of working experience in a similar area.
• Salesforce experience is a plus
• You are approachable and work well in a team.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online