Solutions Architect at IT Horizons Limited

IT Horizons Limited is a system integrator and Application ICT Company with a clear focus in technology enabled solutions and professional services.

We are recruiting to fill the position below:

Job Title: Solutions Architect

Location: Lagos
Employment Type: Full-time

Job Summary

• A system integrator ICT company with a clear focus in technology enabled solutions and professional services is recruiting a Solutions Architect.
• You will be responsible for scoping, designing, and developing Bill of Materials with pricing for solutions relating to Microsoft and Cloud solutions.
• You will architect for other areas of solution as the company deem fit from time to time.
• Your goal is to win the customer with innovative solutions that solve customers’ problem at a price points that gives competitive edge without compromising quality and integrity.
• You will interface with external vendors, OEM, and sales team in ensuring optimum performance of the solution areas under your portfolio.
• You will guide the company on technology trends on areas you manage from time to time.
• You will be responsible for achieving the financial target of the business for area of solution you manage.
• Performance of the solutions will be evaluated from time to time as deem fit by the organization.
• You will be part of a team that is responsible for designing and developing scalable solutions that is in line with customer requirement.

Job Description

• Speaking with customers via email, phone, physical meetings for initial requirement capture
• Strong knowledge of AWS, Azure and other Microsoft Solutions.
• Maintain strong relationships with OEMs, in-market field sellers, partner under your area of concentration.
• Keep up to date with various OEM product announcements and sales incentives and programs under your area of coverage.
• Support sales team, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by Presales Lead or Sales Lead.
• Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the organization
• Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements
• Meets assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported
• Opportunistically pursues additional business development opportunities within clients. Collaborates with sales to ensure these opportunities are effectively covered and advanced.
• Maintains high customer satisfaction ratings that meet company standards
• Completes required training and development objectives within the assigned time frame
• Builds relationships especially on C-level with customers and global partners that result in superior solutions and deeper loyalty and adoption of ITH’s solutions.
• Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.
• Establishing the customer environment by designing system configuration, directing system installation, defining, documenting and enforcing system standards
• Design and implementation of new solutions and improving resilience of the current environment
• Maximizing cloud performance by monitoring performance, troubleshooting cloud problems and outages, scheduling upgrades and collaborating with architects on cloud optimization.
• Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations
• Deliver Proof of Concepts (POC)
• Product presentations and demonstrations
• Support with technical qualification of sales opportunities
• Collaborates with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs, and are appropriately supported by key customer technical decision-makers.
• Provide answers to (technical) questions in a Request for Information(RFI) or a Request for Proposal(RFP).
• Support the team lead in preparing and implementing annual work and resource plans; support their applicability within the overall company strategy.
• Recognize and actively seek ways to exploit IT to address complex business, organizational and technical issue.
• Support of on-site engineers and end users/customer.
• Provide Level-2/3 support and troubleshooting to resolve issues.
• Liaising with project management teams, third-line engineers.
• Configure and install various network devices and services as may be required.
• Perform maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
• Investigate and resolve problems for services within your own area of responsibility; communicate to colleagues as appropriate, following ITIL processes; manage major network-related incidents and bring them to a satisfactory closure.
• Liaise with vendors and other IT personnel for problem resolution.

Job Specifications

• University Degree in Computer Science, Computer Engineering, Software Engineering, Information Technology, or other related courses or numerate disciplines.
• Minimum of 4 years experience.
• MSc will be an added Advantage
• Analytical and problem- solving ability.
• Teamwork skills and the ability to feel comfortable working with different teams, clients and groups of staff across an organization;
• Organizational skills and the ability to prioritize your workload.

Application Closing Date
24th October, 2024.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the email.