Administrative Support Officer at MBIS International

MBIS International, a reputable Nursery and Primary school, is recruiting suitably qualified candidates to fill the position below:

Job Title: Administrative Support Officer

Location: Ibadan, Oyo
Employment Type: Full-time

Job Summary

• We require an exceptional Administrative Support Officer to serve as the first point of contact for visitors, pupils and parents to our school.
• The goal is to set the tone for our visitor's experience and to maintain an organized and professional front office.

Requirements

• Must reside in Ibadan and be able to easily commute to Jericho, Ibadan
• A degree in English Language/Business Administration/Management gained from a reputable Institution
• Minimum 5years demonstrable post qualification experience in a similar role in a school or other corporate organizations is essential
• Must have strong verbal and written communication skills to interact with pupils, parents, staff and visitors in a clear and professional manner
• Must have excellent customer service skills to provide a welcoming and helpful experience for all individuals coming to our school
• Must be professionally presented, self-confident and smartly dressed at all times
• Proficient in Microsoft Office Suite (Word, Excel and PowerPoint) for excellent delivery of your duties
• Must be able to ensure smooth communication both internally and externally
• Must have excellent interpersonal skills and ability to work within professional boundaries and relate well with visitors, parents, pupils, staff and management
• Ability to remain calm and effectively manage and respond to difficult people or situations
• Ability to identify and analyze problems and use own initiative to produce acceptable solutions
• Ability to maintain confidentiality and professionalism when dealing with pupil records and other private matters.
• Detail-oriented to help accurately maintain records, handle paperwork and ensure that all necessary information is recorded correctly
• Must be able to plan and organize work in a fast-paced environment where exceptional level of service is required to be maintained, whilst managing multiple tasks, handling interruptions and prioritizing effectively to meet deadlines
• Be open to change and be adaptable to unexpected situations to meet evolving needs
• Must be able to deal with in-person/telephone/online inquiries in an efficient, knowledgeable and courteous manner; ensuring accurate information is passed to relevant parties similarly.
• Facilitating communication between academic staff, school and parents
• Scheduling appointments, conduct facility tours and process new registrations etc.
• Handling school marketing, creating content such as images, videos, graphics for the school's social media channel etc
• Must have understanding of school calendar management and ability to monitor this with little or no supervision.

Application Closing Date
31st October, 2024.

How to Apply
Interested and qualified candidates should send their Cover Letter & CV detailing how they meet the above criteria and why we should hire them to:  [email protected]  using the Job Title as the subject of the mail.

Note: If you do not hear from us within two weeks of your application, know that you have not been successful on this occasion.