Front Desk Officer / Digital Marketing Specialist at IIHT Limited

IIHT has been providing classroom and live instructor-led computer skills training courses, career counselling, ICT seminars, and workshops in Nigeria. With our extensive variety of ICT Certification Courses, we have had the privilege of working with numerous businesses and training thousands of students and corporate organizations. At IIHT, we strive for excellence in providing top-quality education and practical experience to our clients.

We are recruiting to fill the position below:

Job Title: Front Desk Officer / Digital Marketing Specialist

Location: Ikoyi, Lagos
Employment Type: Full-time

Job Overview

• We are looking for a dynamic and versatile individual to join our team as a Front Desk Officer / Digital Marketing Specialist.
• This dual-role position requires a highly organized, customer-focused professional with a strong background in digital marketing.
• The successful candidate will be part of the first point of contact for our clients and visitors, ensuring a welcoming environment, while also driving our digital marketing efforts to enhance our online presence and engagement.

Key Responsibilities
Front Desk Officer:

• Greet and welcome visitors in a professional and friendly manner.
• Answer and direct phone calls to appropriate staff members.
• Manage the reception area, ensuring it is tidy and presentable.
• Handle incoming and outgoing mail and packages.
• Schedule and coordinate appointments and meetings.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Assist with administrative tasks as needed, including data entry, filing, and document management.

Digital Marketing Specialist:

• Develop and implement digital marketing strategies to drive online traffic to the company’s website and social media platforms.
• Create, curate, and manage content for social media, email campaigns, and other digital channels.
• Monitor and report on the performance of digital marketing campaigns using analytical tools.
• Optimize website content for SEO to improve search engine rankings.
• Coordinate with internal teams to ensure brand consistency and the effective execution of marketing campaigns.
• Stay up to date with the latest trends and best practices in digital marketing and SEO.

Qualifications

• Bachelor's Degree in Marketing, Communications, Business, or a related field.
• Proven experience as a Front Desk Officer, Receptionist, or in a similar role.
• Hands-on experience with digital marketing, including social media management, SEO, and content creation.
• Proficiency with digital marketing tools and platforms (e.g., Google Analytics, Hootsuite, Mailchimp).
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities.
• Customer service orientation with a friendly and professional demeanour.
• Ability to work independently and as part of a team.

Key Competencies
Customer Focus:

• Anticipates and meets the needs of internal and external customers.

Communication:

• Clearly conveys information and ideas through a variety of media.

Adaptability:

• Adjusts to changing work environments, work priorities, and organizational needs.

Attention to Detail:

• Ensures accuracy and thoroughness in all tasks.

Technical Savvy:

• Leverages technology to achieve goals.

Benefits:

• Competitive salary
• Opportunities for professional development and growth
• Friendly and supportive work environment.

Application Closing Date
25th October, 2024.

How to Apply
Interested and qualified candidates should send their Resume, a recent passport hotograph, copies of your Certificates and a Cover Letter outlining your qualifications and experience to: [email protected] using the job title as the subject of the mail.

Note: If you are a proactive and enthusiastic professional with a passion for customer service and digital marketing, we would love to hear from you.